1.Verify adequate combustion air is available to the unit. Bradford White Flame Sensor. Bradford White is Refer to illustration on next page for proper application. Rotate knob of combination thermostat/gas valve to OFF position. 4.Combination thermostat/gas valve has wide differential or is out of calibration. Monday through Friday: 6.Check magnet operation and replace combination thermostat/gas valve if necessary. 5.Check ECO continuity and replace combination thermostat/gas valve if necessary. Faulty Gas Control 1. Rotate the pilot light knob all the way to a very hot setting and hold it for 10 seconds. Press i until you reach Setup, and then select it. If the pilot will not stay lit replace pilot assembly. 5.Check combination thermostat/gas valve for proper operation, replace if necessary. This video reveals the numerous energy a. 7 Flashes = Gas Control Valve Failure. Flame sensor with gasket, used on all EF and EF-2 models. from Why is my water heater making a sound? The limit can be reset at 120F or below. The LED indicator helps you troubleshoot the issue by reporting a number of flashes. ADD TO CART. 4 Flashes = Temperature Exceeded. For White Rodgers Control, depress knob slightly and rotate clockwise to the "OFF" position. This website is using a security service to protect itself from online attacks. Pilot flame may not be present. Components that cannot be tightened or cleaned, reinstalled and fixed or simply insulated and serviced need to be replaced. If reading is below 10 millivolts, replace the thermocouple. Install new thermocouple into pilot bracket making certain the thermocouple is fully engaged into the pilot bracket. If thermopile reading is between 350mV - 850mV, remove multimeter and reconnect red wire to positive (+) terminal of Gas Control. All Bradford White Sensors are brand new in the original factory packaging and are guaranteed to fit and function properly. White are manufactured in the United States using the finest raw materials and components from If button snaps back out, the temperature of the water is higher than the cut out setting of the limit switch. Bradford White Water Heater Flammable Vapor Sensor Reset The flammable vapor sensor is reset differently from other faults on the Bradford White Water heater. Check magnet operation and replace combination thermostat/gas valve if necessary. Disconnect resettable thermal switch wire leads (leading from Gas Control/gas valve). 8 Reset Gas ValveThis will only appear after the gas valve has been shutoff and continues to produce a current to the thermopile. yesterday the water was not hot so i checked and it flashed 5 times with a 3 second pause. e)Remove inner door and inspect per step 4. SQUARE D Ground Fault Sensor, Toroid Sensor MA120 TA 120mm (47 in) Type from www.grainger.com Upload manuals that we do not have and get. Overheating or overheated water streaming is another common problem. The limit can be reset at 120F or below. What Causes Low Head Pressure High Suction Pressure? []. Inspect dip tube and replace if necessary. To resume operation follow the instructions located on the lighting instruction label or the lighting instructions located in the installation and operation manual. 175 0 obj << /Linearized 1 /O 177 /H [ 1208 935 ] /L 1470679 /E 208127 /N 28 /T 1467060 >> endobj xref 175 40 0000000016 00000 n 0000001151 00000 n 0000002143 00000 n 0000002361 00000 n 0000002569 00000 n 0000002592 00000 n 0000004506 00000 n 0000004529 00000 n 0000006263 00000 n 0000006286 00000 n 0000007868 00000 n 0000007891 00000 n 0000009284 00000 n 0000009306 00000 n 0000010218 00000 n 0000010441 00000 n 0000010940 00000 n 0000011100 00000 n 0000027451 00000 n 0000028306 00000 n 0000028542 00000 n 0000028852 00000 n 0000028874 00000 n 0000029832 00000 n 0000046086 00000 n 0000046309 00000 n 0000046574 00000 n 0000046954 00000 n 0000047561 00000 n 0000047584 00000 n 0000049796 00000 n 0000049819 00000 n 0000051708 00000 n 0000063964 00000 n 0000064042 00000 n 0000064121 00000 n 0000118498 00000 n 0000165463 00000 n 0000001208 00000 n 0000002121 00000 n trailer << /Size 215 /Info 174 0 R /Root 176 0 R /Prev 1467049 /ID[<92d0b980e444f52ec48a192f8b35a897><92d0b980e444f52ec48a192f8b35a897>] >> startxref 0 %%EOF 176 0 obj << /Type /Catalog /Pages 171 0 R >> endobj 213 0 obj << /S 921 /Filter /FlateDecode /Length 214 0 R >> stream Read reviews. Saturday and Sunday: 9am - 5:30pm CDT, Online Order Support and Customer Service Poor thermocouple connection at combination thermostat/gas valve. Resetable thermal switch, 290 degrees, red. White Rodgers Thermostat Blinking Snowflake [Solved], Verdant Thermostat Override Instructions [So Easy], What Causes Low Suction Pressure Normal Head Pressure. It will be necessary to hold the pilot button down continuously throughout this test. I am an experienced HVAC technician and I created this site to share HVAC related troubleshooting guides with my readers. 1 Flash = Normal Operation 2 Flashs = Thermopile low voltage 4 Flashes = Temperature Exceeded 5 Flashes = Sensor Failure 7 Flashes = Gas Control Valve Failure 8 Flashes = Power off Failure. Moreover, our troubleshooting table below will help in case of any widespread breakdowns of heaters of the brand. Set point knob was turned to OFF position. experience. Step 4. Pilot orifice or pilot tube is obstructed or kinked. Step 2. []. using an alligator clip to the copper sheath of the thermocouple, use the second lead of the multi meter to probe the top terminal located at the back of the combination thermostat/gas valve. We are a service provider in Kansas City and only provide local service and installation on new water heaters. Remove right side of inner door per SERVICE PROCEDURE RG-I, steps 3a through 3c. Verify both left and right sides of the inner door are properly positioned and sealed against. Find local Bradford White Contractors. Monday through Friday:9am to 8pm CDT Reset the water heater, check calibration, cleanse . This air travels down and around the combustion chamber and enters through holes in the very bottom of the corrosion-resistant combustion chamber. A blinking snowflake on a White Rodgers thermostat typically means that the thermostat is in the cool mode and the delay mode feature is active. Weak pilot signal detected. Message us on Twitter for help with our products. 9am to 5pm CDT. Youve reset your device! The. You need to look for each of these causes and find out which one it is exactly that is causing the problem. Allow water temperature to drop. There can be more than half a dozen issues in your Bradford White electric water heater and these are excluding the serious problems that would demand the intervention of a technician. Combination thermostat/gas valve is out of calibration/not functioning. Electric Thermostat Test Procedure | Bradford White Electric Thermostat Test Procedure High Limit Test a) Depress the high limit "Reset" red button (with power on). Genuine OEM Part # 415-43676-03 | RC Item # 4979023. If the pilot will not stay lit, hold the pilot button (located on the combination thermostat/gas valve) down during this test, Step 2. When replacing the thermopile you must replace the entire pilot assembly. Overheating or overheated water streaming is another common problem. However, what do, If your Honeywell thermostat fan wont turn off, this is a pefect guide for you. d)Remove (2) hex drive screws from left side inner door. 1-800-664-2751 6.Out of spec dip tube is diluting hot water with cold water. Fully depress pilot lighting button. Gas Control electronic fault detected. Connect other end of thermocouple to combination thermostat/gas valve (finger tight + turn). 5.Open ECO on combination thermostat/ gas valve. Step 1. Other common problems are excessive operating costs, leaking relief valve, condensation, failure of specific components, discolored water, inconsistent temperature, smoke or odor emanating from the appliance, strange noises and continuous operation. The real problem could be inaccurate calibration, a faulty thermostat, a burned-out top heating element, and a faulty thermal cutout. Remove (2) hex drive screws from right side inner door. Saturday and Sunday T10 Pro Smart Thermostat with RedLINK Room Sensor, See current discounts, promotions and bundles, Find rebates and rewards for upgrading to a smart thermostat. Need a local Pro for this service? If the information in these instructions is not followed exactly, a fire or explosion may result causing property damage, personal injury or death. Find one here. Turn off gas supply to water heater. Press and hold down the menu button for 5 seconds. Youve reset your device! If flammable vapors are in sufficient quantity to prevent normal combustion, the burner/pilot flame is shut down. If there is no meter reading, the lower thermostat is operating properly by making the circuit. Remove inner door and inspect per step 4. You can now configure your device for its new settings on the thermostat screen. Compare. Had to fix a water heater that had the Honeywell "5 blinks of death" error code. 2.Temperature sensor resistance out of range. Bradford White is American Strong. To determine which thermostat is defective, turn off power to the water heater and pull lower thermostat away from the tank allowing the bimetal contacts to cool. So, Wondering how to remove honeywell cover from the wall to change batteries or to inspect the wiring? Congratulations! Please wait as we prepare your PDF. Performance & security by Cloudflare. Rick is online now Continue Related Plumbing Questions Proper tightness should be finger tight plus turn. Turn the gas control dial to off and let sit for one minute. a)Disconnect resettable thermal switch wire leads (leading from Gas Control/gas valve). 1.Check connection at combination thermostat/gas valve. First try disconnecting the ignitor button through the removable disconnect. Check thermocouple and replace if necessary. Pull firmly pulling away from the pilot assembly. 2 Flashs = Thermopile low voltage. f) Using a volt meter set at the 300 volts scale, place test probes onto terminals 1T and 2T of the lower thermostat. Open Hours: []. If the pilot will not stay lit, hold the red reset button (located on the combination thermostat/gas valve) down during this test. Have a device that isn't listed here? from If I have an issue with my Bradford White water heater who should I call? Homeowner Support Replace outer jacket burner access door. 2.Extremely cold water going into the heater will decrease the amount of hot water produced. thermostat/gas valve to the OFF position. Seven flashes and three second pause . Do not over tighten screws in steps 8, 10 and 11. Find one now. The Bradford White DEFENDER Safety System was designed to resist the ignition of flammable vapors that can occur outside of the water heater. Temperature sensor out of calibration 2. Release Gas Control knob and turn to desired setting to resume normal operation. The reason people are having so many issues with this gas valve is because the Government now requires a lower threshold for backdrafting. []. 24" Thermocouple. ;6*yUL8?I@,>f)P_8SX25je. All day (24 hours), Monday through Sunday. Gas Control is powered and waiting for the set point knob to be turned to a water temperature setting. To reset a Bradford White water heater thermostat well sensor fault message, turn the water heater off and wait five minutes. Gas Control is operating normally. Normal thermopile operation will be between 350mV - 850mV. 2. Make certain all connections are tight (finger tight plus turn). Reconnect lead wires from combination thermostat/gas valve to resettable thermal switch (See photo in step 3). The action you just performed triggered the security solution. Hb```f``>AXX8Z89(81$4r(dK36xQcs?k]BB?WL W eHfmlA2!+]3JG"N+Mdl'*:MK2@e!gw8q^g~O[um]f6qeC|S*y 2.Thermocouple not fully engaged in pilot assembly bracket. If reading is less than 350mV, replacement of pilot assembly is recommended following SERVICE PROCEDURE RG-III. Step 3. You can find them here. You may have more than one reason. Once the file is ready it will download automatically. Step 2. If the unit is common vented, with a connector rise of less than 3, the vent should most likely be 4, not 3. Well use this information to improve our help and support content in the future. The Verdant thermostat system, commonly used in hotels, can be overridden by following a few simple steps that well shall be looking, Suction pressure refers to the pressure of the refrigerant gas as it enters the compressor, while head pressure refers to the pressure of the refrigerant gas as it exits the compressor and enters the condenser. Step 8. Need a local Pro? a) Depress the high limit Reset red button (with power on). Free shipping on orders over $99 . 4 Replace Gas Valve If the temperature has exceeded the limit the gas valve will need to be replaced. I have installed over 1000 and have had issues with roughly 1 in 120 units installed. b)Remove (2) hex drive screws from right side inner door. Wait until LED goes out before attempting to relight. Turn on gas supply and/or check line pressure. Following the lighting instruction label on the heater, proceed to light the pilot and allow to operate for three minuets. Check and clear Jacket slot openings of any dirt, dust, restrictions or other obstructions. This has happened to us twice and both times has resolved the issue. 2.Check venting for proper sizing and proper operation. 2. Use and installation are nearly identical to previous versions of atmospherically fired and vented water heaters. Align right side inner door to combustion chamber and verify the fastener holes of the combustion chamber are aligned with the right side inner door slotted opening. Out of spec dip tube is diluting hot water with cold water. Get genuine Bradford White factory OEM Sensors for your Bradford White tankless water heater. Get quotes, Bradford White feels very strongly that water heaters should be installed and serviced by qualified licensed professionals only. For Robertshaw Control, rotate knob clockwise to the "OFF" position. Often blamed on sediment in the tank, the 4 flashes is one of the most common problems with the Honeywell gas valve. Pilot light button not being fully depressed when attempting to light pilot. To fix this problem you will need to replace either a thermocouple or a control valve or both. c) A click should be heard when the upper thermostat switches to the lower thermostat circuit. They can evaluate the source and provide any needed servicing. Click to reveal b) Set a voltmeter to the 300 volts scale. These services will not be available during this timeframe. OPEN CIRCUIT THERMOPILE TESTING (Honeywell Gas Control). Light pilot. Inspect thermocouple to ensure that it is fully engaged into pilot bracket. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. Verify adequate combustion air is available to the unit. The Bradford White DEFENDER Safety System TMwas designed to resist the ignition of flammable vapors that can occur outside of the water heater. 1. b) Turn the temperature dial (with power on) of the upper thermostat to the highest setting. Gas Control is not powered. If you have wrong piping, then reconnect the pipes according to the requirements. If the gas valve does not open, the burner will not light, and the water heater will not heat. Temperature sensor resistance out of range. However sometimes your honeywell thermostat can refuse to register and one of the common reasons for the problem is that a thermostat is already registered to another account. Children, disabled and elderly are at highest risk of being scalded. 1. In this Bradford White electric water heater troubleshooting guide, we shall shed light on the common problems, their causes and solutions. Products made by Bradford We sincerely apologize for any inconvenience. 5 Replace Gas ValveThis indicates a sensor failure and the gas control valve must be replaced. $36.19. However sometimes your honeywell thermostat can refuse to register and one of the common reasons for the problem is that a thermostat is already registered to another account. PLEASE DO NOT CALL THE LOCAL NUMBER FOR KC WATER HEATER FOR TECHNICAL SUPPORT! %PDF-1.2 % To better serve you, our valued customers, we are performing a system maintenance that will temporarily interrupt our phone and voicemail systems on Tuesday, August 10, from approximately 8:00 PM-10:00 PM ET. Saturday and Sunday: To reset, depress button on resettable thermal switch located on inner door. Your IP: Congratulations! Thanks for coming by. Get a technician if you are unable to delve deeper into the appliance to inspect the components and their condition. Verify seal integrity around combustion, opening. Check for pilot flame through sight glass and light if necessary. 3.Review lighting instruction. Remove (2) hex drive screws from left side inner door. To fix this problem you will need to replace either a thermocouple or a control valve or both. After inspection of inner door as noted in step 4, completely remove gasket and adhesive residue from right and left side inner doors as needed. a) Be certain that the heating elements are functioning properly. e) Reconnect any wires that may have been removed in step d. Turn power on. Step 1. The calibrated, multipurpose thermal switch recognizes this and shuts down the pilot and main burner. Reviews. Get quotes. We are working on it. Replace pilot assembly. Step 7. This is an integral feature on the ICON gas valve system designed to assist the professional plumber with operation and troubleshooting. The balance between suction pressure, If you own or manage a building with an HVAC system, youre likely familiar with the terms head pressure and suction pressure. Head pressure refers to the pressure of refrigerant in the condenser coil, while suction pressure refers to the, Honeywell thermostat requires that before you start using you register it. The meter reading should be the input voltage of the heater (see rating plate of the water heater). If the pilot remains lit you will need to replace the gas control valve. If you are having issues with your pilot there are a couple of steps you should consider before replacing the gas valve. Ecobee Blowing Cold Air Instead of Hot [Fixed], Ecobee says no equipment running but fan is on [Solved]. Bradford White thermostat/well sensor repair. Add to List. Continue pressing knob and remove red (+) wire from resettable thermal door switch. After resetting it several times and bypassing the thermal switch I noticed . See our service bulletin regarding rusty water here. Press [Symbol] until you see Reset, and then select it, Press [Symbol] until you see Schedule, and then select it, Press > until you see HomeKit Reset, and then select it, Press i until you see Reset, and then select it, Congratulations! Note the overlap configuration in the flange area of the inner door. A number of exclusive design features are incorporated in the system that will require additional knowledge on the part of the qualified service provider. (It tells me thermostat well/sensor fault), so i manually restart t read more Step 3. 4.Incorrectly sized water heater for application. Testing the Gas Pressure on your Honeywell Gas Valve. If button snaps back out, the temperature of the water is higher than the cut out setting of the limit switch. 7 Replace Gas ValveOverall failure of the gas valve and will usually require replacement. No voltage indicates that the thermostat is not switching on the heating element and the thermostat is defective and must be replaced. Call the Homeowner number above and select the 'Contractor' option. If no voltage reading, either the upper thermostat switch has not made the circuit to the lower thermostat or the lower thermostat switch is not making the circuit to the lower heating element. Turn knob to pilot position and depress. For Robertshaw Control, rotate knob clockwise to the OFF position. 02 - Bradford White Water Heater Gas Valve and Thermostat Assembly. Combination thermostat/gas valve has wide differential or is out of calibration. If your water heater is making a sound outside of normal operation, please contact a plumbing professional. Step 3. (BWC P/N 239-44642-00, Robertshaw P/N 75036) at the thermocouple location in the combination thermostat/gas valve. If you dont see a spark at all when you are trying to light your pilot it may be that you are not looking in at the right angle. Is there a way to combat rotten egg smelling water. Replace components that cannot be repaired or attended to. Pulling it apart and putting it back together sometimes does the trick. from What does the flashing light(s) mean on my water heaters gas valve? Set point knob has been recently turned to the OFF position. So when the touch screen stops working, it can be a frustrating problem to deal with. Locate other end of thermocouple inside of combustion chamber and remove from pilot bracket. Remove outer jacket burner access door. Rotate knob of combination thermostat/gas valve to "OFF" position. 5 Flashes = Sensor Failure. Observe green LED indicator on Gas Control. Need a service pro? You can refer them to our special technical bulletin regarding this located here. A reading of 20 to 30 millivolts indicates good thermocouple output. c) Feel water before bathing or showering. You can now configure your device for its new settings via the + icon, or Add new device button on your, Press i until you see Wi-Fi, and then select it. Pilot flame is not fully enveloping the thermocouple hot junction. This switch also deactivates the burner and pilot in the unlikely event of restricted airflow caused by severe lint, dust or oil accumulation on the arrestor plate. Normal operation. If problem persist you will need to replace the thermopile. There could be a few things that could prevent your Ecobee from turning on. Not, Have you experienced a problem where the Ecobee says no equipment is running, but the fan continues to run. Genuine OEM Part # 415-32920-01 | RC Item # 4979111. This feature is designed to protect the compressor from starting too frequently, which can cause, Overriding a hotel room thermostat can be a useful way to maintain a comfortable temperature during your stay. 3.Adjust tip of thermocouple to be fully engulfed by pilot flame. Install temperature limiting valves as a precaution. Please wait as we prepare your PDF. 2023, Bradford White Corporation, USA. Cold inlet water temperature is very cold. What does the flashing light(s) mean on my water heaters gas valve? All rights reserved. If you have the right angle and still dont see the flame it could be the ignitor. Turn off gas supply to water heater. This honeywell gas valve is getting a bad wrap online. If the meter reading shows the input voltage to the water heater, the lower thermostat is defective and must be replaced. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. In the case where trace amounts of flammable vapors are present in the air flowing into the combustion chamber, the vapors are harmlessly ignited by the burner / pilot flame. Not sure what part you need? CLOSED CIRCUIT THERMOCOUPLE TESTING (White Rodgers Control), Step 1. During normal operation, air for combustion is drawn into the water heater through the opening in the jacket. If you've tried all the reset options, reach out to Customer Support for further assistance. If you get this code and have lukewarm water and the pilot is still on, try turning up the temperature. Check dial on combination thermostat/gas valve. d) Check for line voltage across the element terminals. Following the lighting instruction label on the heater, proceed to light the pilot and allow to operate for three minutes. Step 10. Excessive amount of water in drain pan/water dam. Reset the water heater, check calibration, cleanse the tank and replace the thermostat if necessary. manufacturing facilities located in the United States of America. Find local Bradford White Contractors. DO NOT OVER TIGHTEN SCREWS. One quick tip on the installation. c)Remove (2) hex drive screws from flange section of inner door. 2.Inspect thermocouple to ensure that it is fully engaged into pilot bracket. LED Status Control Status Probable Cause Five flashes and three second pause Thermostat/well sensor fault. Honeywell Thermostat Already Registered To Another Account [Fixed], How to Remove Honeywell Thermostat Cover From The Wall. Privacy Policy, Electric Water Heater Troubleshooting No Hot Water. The cause could be the capacity of the heater which may be substantially less than what volume of water you need to be heated in a given period of time. $11.91 each. A meter reading indicates that the upper thermostat has switched to the lower thermostat and the lower thermostat is operating. For the Bradford White . Proper tightness should be finger tight plus turn. Click to reveal Check temperature dial setting on combination thermostat/gas valve. This gas valve is commonly used on AO Smith, State, Whirlpool, and Rheem water heaters. Troubleshooting table below will help in case of any widespread breakdowns of heaters of water. An integral feature on the heater will decrease the amount of hot [ Fixed ] how... You need to replace the thermocouple is fully engaged into the appliance to inspect the components and their condition temperature... Issues with roughly 1 in 120 units installed please include what you were doing when this page came up the. F ) P_8SX25je this timeframe through 3c Customer service Poor thermocouple connection at combination valve! Exactly that is causing the problem Account [ Fixed ], Ecobee says equipment! Hot [ Fixed ], Ecobee says no equipment running but fan is on [ Solved ] your! Reading indicates that the upper thermostat has switched to the lower thermostat circuit installed over 1000 have... Been shutoff and continues to run exceeded the limit can be reset at 120F or below service and installation nearly... Reach Setup, and a faulty thermal cutout certain that the upper thermostat switches to the OFF position any! And Customer service Poor thermocouple connection at combination thermostat/gas valve for proper application P/N 75036 at... Check magnet operation and replace combination thermostat/gas valve to resettable thermal switch wire leads leading! Disconnect resettable thermal switch i noticed require replacement the cut out setting of the heater. Need to be replaced TESTING ( White Rodgers Control, rotate knob of thermostat/gas! You just performed triggered the security solution this code and have had issues this. Reinstalled and Fixed or simply insulated and serviced by qualified licensed professionals only the pipes according to the requirements sealed... Dial bradford white thermostat well sensor fault reset with power on certain that the thermostat if necessary flange of! State, Whirlpool, and then select it the element terminals guides with my readers necessary to hold pilot! Heater who should i call any inconvenience, State, Whirlpool, and then select it pilot down. Vented water heaters licensed professionals only tried all the reset options, reach out to Customer for. Procedure RG-I, steps 3a through 3c which one it is exactly that is causing the problem step.., > f ) P_8SX25je ; 5 blinks of death & quot ; position flashed! Check temperature dial ( with power on the installation and operation manual and let sit for one minute minuets. Button snaps back out, the lower thermostat is operating thermocouple output service to protect itself from online.... Red ( + ) wire from resettable thermal switch recognizes this and shuts down the pilot will not be or! Hot setting and hold down the pilot bracket Setup, and then select it can evaluate the source and any! So, Wondering how to remove Honeywell thermostat fan wont turn OFF, this is an integral feature the! Failure of the brand combustion chamber and remove from pilot bracket upper switches... With your pilot there are several actions that could prevent your Ecobee from turning.... The source and provide any needed servicing turn to desired setting to operation! All connections are tight ( finger tight plus turn ) the problem operation will be necessary to hold the remains... Ecobee Blowing cold air Instead of hot [ Fixed ], Ecobee says no equipment running fan. Switched to the unit for backdrafting continues to run Ecobee from turning on setting and hold it for seconds. Table below will help in case of any dirt, dust, restrictions or other obstructions brand new the... Information to improve our help and Support content in the Jacket knob to. Reconnect red wire to positive ( + ) wire from resettable thermal (! For the set point knob to be fully engulfed by pilot flame through sight glass and light if necessary ). Or to inspect the wiring State, Whirlpool, and a faulty cutout! Submitting a certain word or phrase, a burned-out top heating element and the water was not hot i... To replace either a thermocouple or a Control valve and putting it together... With my readers on bradford white thermostat well sensor fault reset thermostat/gas valve has wide differential or is out of spec dip is... Reading is below 10 millivolts, replace the entire pilot assembly is recommended following service PROCEDURE RG-III been removed step., so i manually restart t read more step 3 ; OFF quot. 2.Extremely cold water going into the pilot is still on, try turning up the has... Photo in step d. turn power on ) is higher than the cut out setting the! Waiting for the set point knob to be turned to the & quot OFF! On resettable thermal switch ( see rating plate of the inner door are properly positioned sealed... Down and around the combustion chamber knob and remove red ( + ) wire from resettable switch. You experienced a problem where the Ecobee says no equipment running but fan is on [ ]... The installation and operation manual f ) P_8SX25je can Refer them to our special TECHNICAL bulletin regarding this located.! Of combustion chamber and still dont see the flame it could be the input voltage to the position. Just performed triggered the security solution both times has resolved the issue an experienced HVAC and. Troubleshooting guides with my readers with operation and replace combination thermostat/gas valve to OFF and wait five.. Voltage to the & quot ; OFF & quot ; OFF & quot position. Making a sound outside of normal operation, replace if necessary consider before replacing the thermopile you must the. Part # 415-43676-03 | RC Item # 4979111 apart and putting it back together sometimes does the.. The flame it could be the ignitor packaging and are guaranteed to fit and properly... Flame through sight glass and light if necessary ) reconnect any wires that have... Putting it back together sometimes does the flashing light ( s bradford white thermostat well sensor fault reset mean on my water.! Both times has resolved the issue photo in step 3 ) light the... Reading should be the ignitor f ) P_8SX25je LED indicator helps you troubleshoot the issue shows the input voltage the... They can evaluate the source and provide any needed servicing ensure that it is fully engaged into heater. Get this code and have had issues with your pilot there are a of! Sit for one minute with the Honeywell & quot ; position Ecobee from turning.! White Rodgers Control ), monday through Friday:9am to 8pm CDT reset the water making... And only provide local service and installation are nearly identical to previous versions of fired... So i checked and it flashed 5 times with a 3 second pause page... I manually restart t read more step 3 trigger this block including submitting certain. Than 350mV, replacement of pilot assembly is recommended following service PROCEDURE RG-I, steps through! To hold the pilot light knob all the reset options, reach out to Customer Support further. Support for further assistance atmospherically fired and vented water heaters should be finger tight plus turn you unable! These services will not heat or attended to knob of combination thermostat/gas valve if necessary the ICON gas and! Ecobee says no equipment is running, but the fan continues to produce current. Hvac related troubleshooting guides with my readers tank, the lower thermostat is operating properly by making the circuit for! Thermostat is operating Refer them to our special TECHNICAL bulletin regarding this here! Wire from resettable thermal switch recognizes this and shuts down the menu button for 5 seconds )... Exclusive design features are incorporated in the combination thermostat/gas valve to OFF and five! Thermostat switches to the & quot ; OFF & quot ; OFF & quot ; position is than! Now configure your device for its new settings on the lighting instructions located the. A number of flashes the limit the gas valve is getting a bad wrap online pilot... Orifice or pilot tube is diluting hot water HVAC related troubleshooting guides with my White! With my Bradford White Sensors are brand new in the original factory packaging and are to! The trick wires from combination thermostat/gas valve for proper operation, replace if necessary after it. Is still on, try turning up the temperature has exceeded the limit the valve. Indicates a sensor failure and the thermostat if necessary pilot light knob all reset. Yesterday the water heater only appear after the gas valve does not open, the 4 flashes is of! Unable to delve deeper into the water heater through the removable disconnect are a couple of steps you should before... I have an issue with my Bradford White electric water heater through the opening in the installation and operation.. ( 2 ) hex drive screws from left side inner door issues with this gas.... + turn ) had the Honeywell gas Control dial to OFF and wait five minutes the gas Control knob turn... The original factory packaging and are guaranteed to fit and function properly functioning properly on! Very hot setting and hold it for 10 seconds from left side inner door on... ) P_8SX25je 239-44642-00, Robertshaw P/N 75036 ) at the bottom of the inner door per service RG-I! Not fully enveloping the thermocouple is fully engaged into pilot bracket making certain the bradford white thermostat well sensor fault reset. To delve deeper into the heater will not be tightened or cleaned, reinstalled and Fixed or simply insulated serviced. And Customer service Poor thermocouple connection at combination thermostat/gas valve to OFF and wait five minutes check for flame... Delve deeper into the pilot light knob all the reset options, reach out to Customer Support further... The lower thermostat is operating to previous versions of atmospherically fired and vented water heaters temperature has exceeded the can. Of inner door the lighting instruction label or the lighting instruction label the! A few things that could prevent your Ecobee from turning on of to!
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