Set the reference voltage of the torque sensor.2. With the missing magnet, the e-bike motor cant determine the speed appropriately with speed sensor. If it is, you should consider changing it for a new one. Our products are identified by being developed under top quality requirements, as well as if you doubt our words, we welcome you to take an appearance at the carrera e bike error codes testimonials left online. If rebooting the system doesn't work, try restarting the battery, reinstalling it, and checking the contact pins. Inspecting the remote connector will expose the issue and if you dont know what to do, you should get the bike to your dealer. Try adjusting the cables and rebooting the battery. This Video Shows you a basic introduction of how to fix you bike. Is there a reset button it needs or does it need to go back to. The error code is apparently to do with a lighting attachment that is not actually used on this bike. Save my name, email, and website in this browser for the next time I comment. If this is OK, the dealer should check the wiring and connector. You need to stay off the bike for a while and allow the controller to cool down. Switch off the e-bike system to allow the drive unit to cool down or warm up to the permitted temperature range. The Battery Is Dead and Cant Hold Charges. The motor is locked in this state. I havent ridden it at all so is there a faulty sensor in the hub? Check connection or contact your authorized dealer. (If the system detects the same error multiple times, it cannot return to normal operation even after it is reset.)1. Note: If the battery isnt working, there could be other reasons. Those error codes can be resolved and most error codes are fairly easy to resolve. CODE: ERROR: SOURCE OF ERROR: 21: Voltage Current Error: The battery is not supplying the required voltage to power the display and motor. Check the power supply of the bike and ensure all is in good condition. PHASEI, PHASEII, and PHASEIII connection error. Good Price when purchase carrera electric bicycle error codes together with 12 first-class deals. View Halfords guide to owning an E-Bike, Please enable cookies in your web browser to improve your shopping experience. I am assisting my 10th grade grandson with a project he has at school. You need to understand and troubleshoot these minor errors that may occur from regular use of your bike. With proper maintenance, these can be eliminated. origin ZIP Code, . Try readjusting it as well. A battery-powered electric bike has software that calibrates the mechanical sensors inside out. The maximum speed at which support is provided may be less than normal. In 2020, I bought my first bike ever, and it was electric. A twisted or missing spoke magnet could cause malfunction as well. The distance from the speed sensor (note the markings) on the rear fork to the spoke magnet should be between 3 and 17 mm. I have a new hub kit and the first time l switched the display on it threw up an 8h code. How can you best clean your E-bike? You can try adjusting the cables and rebooting the bike. However, you can quickly eliminate such errors with the correct use of electric bikes and regular maintenance. Low torque and speed may be caused due to a jammed motor. Motor hall sensor fault it could be as a result of a disconnected or damaged sensor. This can be due to several reasons. The most obvious reason your battery may not be working is that it is dead. When you see error code 4, your battery is too hot and needs to cool down. At times this error can be linked to the internal controller or the motor. The throttle seems to be signaling fine as it is showing up on my screen when I twist it, but not engaging the motor and that is when the sensor error comes up. It appears when the throttle is loose and cannot return to the initial position. Turns out, this message will also show up when the display cant detect a motor. The electric bike comes with some common errors, whether its an expensive one or an average priced electric bike. Error code 605 Battery temperature error during charging. You need to change the battery pack or contact the manufacturer if you have a valid warranty. Save my name, email, and website in this browser for the next time I comment. Below you can find the most common electric bicycle error codes that occur. Motorcycle Battery Chargers & Accessories. Clean the keys if necessary. You can buy the unit separately or replace it entirely in case of damage. Now you can solve these minor issues easily and quickly. Giant has been building its eMTBs with Yamaha engines since 2013. link to Different Types of Electric Bike Battery: Everything You Need to Know! Read on to find out how you can prevent this and useful tips for tire pressure for your, Read More What Is The Most Common eBike Problem?Continue. I say Feb because it hooked it up to a battery charger and tested it then to see if it was still working and had no issue with it. The controller of an electric bike acts as the main information center or brain of the machine. Current sensor of the controller becomes damaged or disconnected. If the problem is not solved, contact your Bosch e-bike dealer. Carrera Electric Bike User Manuals and Guides. The connection cords of carrera electric bicycle error codes are not as resistant as the batteries themselves, so it is advisable to keep the cords in a risk-free space, hence achieving their right maintenance. Reduce power demand and restart the bike. eBay item number: 165908948807 Also, electric mountain bikes and trekking bikes have error codes that are displayed when something in the system is not functioning properly. The guy in the shop said that I shouldn't have that error code for the bike I have so recommended taking it to Halfords but due to lockdown they can't sort it. Your low voltage error code 6 means that the battery is too low to allow you to power up your motor. A bike battery lasts on average between 5 and 8, Read More Does my electric bike battery need to be replaced? Usually, errors occur when the sensor becomes unable to calibrate correctly. $1,446.73 . When people hear the term "electric bike," they assume it's an electric scooter or motorcycle. If you see no benefit, contact the manufacturer as soon as possible. Most of the errors may pop up because of not booting properly. Powerful Motor & Battery With 48V 750W brushless gear motor, it can easily assist you to travel at 28 MPH. Common ebike errors may include: This error occurs when a throttle cable is damaged or loose. You are probably looking at a bad/poor connection. For any error, your electric bike will flash a light indicator or display an error code. If the problem is not solved, contact your Bosch e-bike dealer. Lithium-ion environmental protection materials and built-in protective plates provide all kinds of protection. The support function should not be used until then. Though rare, a faulty battery can overheat quite easily. James created this site Bikerreview to share his decade of experience with e-bikes. Would you give us any feedback as to what your thoughts may be concerning what the problem could be and how to remedy it? The e-bike firmware builds a connection between the hardware and the software. A wire can come loose from both the control box and the magnet on the wheel sensor. Power output failure and it is caused by faulty wiring. Error 8 hall sensor usually shows the above error. How Do I Fix the Error Code on My Electric Bike? Free shipping for many products! In addition to Bosch motors, Haibike has been relying on Yamaha systems since 2014. I had worked there for almost six years, and later I quit the job and started my own business where I sell different types of e-bike and their tools and accessories. Check the light and associated wiring. Common ebike errors may include: 1. O7 error seems to refer to battery voltage, but we would greatly appreciate any suggestions or help from you or whomever we could reach out to. Source The mix and match of components from different sources raised a few issues that simply dont afflict the other models in the range with full Suntour systems. Everything is plugged up. We have looked at the chart of errors on this site. LASTING BATTERY LIFE48V 14.5Ah battery with reliable imported high-density lithium Cells. We have written this step-by-step guide to walk you through the process. For a better experience, please enable JavaScript in your browser before proceeding. E25=Brake Abnormality: Screen shows E025, the throttle and PAS are not working -- E25Troubleshooting. This part is at the front of your bicycle and usually has a little wire running to your controller. They assist us drop weight: pedal assist bicycles have been made to aid us drop weight due to the fact that even if they dont require us to relocate our legs as high as other bikes do, still you need to put your initiative and muscular tissue power to relocate sometimes, with one distinction, you will certainly not get tired that much. ebikesavvy.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for us to earn fees by linking to Amazon.com and other sites through Avantlink, Impact, CJ, and Awin. It's a very common problem and I'm not sure anyone has really found the answer. Where complex systems like BMS, electric controllers are involved, error codes are helpful to understand the issue. The error code you are likely to see is error code 29. I've got to wait until lockdown is eased for Halfords to take a look at it. Check the wiring accessory, disconnect it and contact the accessory supplier. Every error code defines different issues with the bike. Also, when the software encounters and the connection interrupted. This cookie is set by GDPR Cookie Consent plugin. i have the lankeleisi mg600 bike got a new controller and display screen but a error 10 coming up and getting no power to the throttle and pas checked the wires seems ok. Hi David, I have a BTWIN Original 900e Electric bicycle last night I parked it in an open space in I think due to rain it shows the error 70 in its display and its not working now, can you please let me know about the codes, which part of the cables should I check? Bought an 26" 350W electric bicycle a month ago, and so far I love it. Took everything apart and checked all connections. https://issuu.com/srsuntoursst/docs/srs_eb-ti-r-150414-1, Carrera Crossfire E Womens bike problem(s). If this doesnt work, you need to replace the pedal assist sensor with a new one. Temperature, current, and battery voltage sensor not working. Carrera electric bike error codes: 3 or 4 wonderful electric Bike alternatives. With a computer, you can reboot it. You can check the plug connection for any disconnection and you can fix the issue. The cookie is used to store the user consent for the cookies in the category "Performance". No matter what brand of e-bike you use, code errors arent good for the user experience. It is likely the throttle is damaged and you need to call a mechanic. I was thinking of attaching the back wheel/motor to the working bike to isolate whether it is the motor or problem lies elsewhere eg; controller or cables. It's not a top grade bike, but it'll get me to work and back smoothly. Solution: The best way to solve this is by loosening the controller to unplug and replug the hall sensor plug. Loosen the controller and re-plug the hall sensor plug. In this list, you will find common error codes, what could be the cause of these codes, and what a possible solution is. In this article, we dig deeper into this and see how to fix electric bike error codes. Taking your feet off when switching the motor on will solve the issue. I have a Carrera Crossfire ebike, I am having problems with the electric side as it intermittently goes off whilst riding and the assisted power goes off. Additionally, overuse may lead to dust formation inside the sensors that leads to error messages on the screen. Contact the manufacturer. These errors generally happen if you frequently face bumpy rides. Electric scooters and eco bikes. About 6 inches from the motor on the right hand side. On the other hand, a faulty battery may show an overvoltage protection message. I hope this blog helps you. It should work and if not, always call for support. We showed what the error code means, along with some solutions. The cookie is used to store the user consent for the cookies in the category "Analytics". Can you please help or put me in touch with someone? Have you any clue what a 68h code might be? Dust may accumulate and cause it to malfunction. The best solution is to inspect the throttle cable to see if it is damaged or not. The code error is common to the torque sensor and you can get it fixed by taking your feet off the pedal the moment you are restarting the system. This thing works wonderfully. Faulty electric brake sensors with error code three can cause electric bikes to emit error codes. If error code remains, test with new motor core and controller error. Possible causes: Poor contact of brake lead. Problem is in the power supply sensor. This is often referred to as electric bike error 5 A high voltage error code 7 is when the electric bike battery or controller detects that the voltage goes above the recommended voltage. When you see the code-2, a faulty or damaged throttle is to blame. Happy riding! The most common problem with an eBike is the tire pressure! Restart the system. I'm curious how the Carrera e-mountain bikes cope with off-road use as the bottom bracket area can often get frequent minor impacts on normal mountain bikes and this is where the torque sensing electronics are and I wonder if they are over exposed to possible damage. Can anyone help me please If your bike shows an activation message but doesnt start, it may cause a jammed motor. My bike is a hot system sold by Hotstream bikes through Amazon. Make sure the spoke magnet is in the right place, and its not twisted. Solution: Turn off the system to cool down to the permissible temperature or let the drive unit heat up in case of low voltage. It should solve the issue. Remove the battery and reinsert it. --Unplug the brake cable connector and reconnect it in turns. Error code 418 One or more buttons on the control unit are blocked. You can reboot the bike and readjust all the faulty cable connections. JavaScript is disabled. It 's a very common problem with an ebike is the tire pressure, test with new core! Such errors with the correct use of electric bikes to emit error codes are helpful to understand and these... Is a hot system sold by Hotstream bikes through Amazon you bike an 8h code term `` electric alternatives! Below you can buy the unit separately or replace it entirely in case of damage of e-bike you,... I bought my first bike ever, and website in this browser for the in! When you see no benefit, contact the manufacturer as soon as possible disconnected or damaged throttle to! Where complex systems like BMS, electric controllers are involved, error are! And regular maintenance front of your bike shows an activation message but doesnt start, it may cause jammed... Like BMS, electric controllers are involved, error codes enable cookies in the hub motor hall plug! Error occurs when a throttle cable is damaged and you need to call a mechanic for a while and the. Sensor usually shows the above error clue what a 68h code might be information center or brain of machine! Was electric best way to solve this is OK, the dealer should check the supply. Gear motor, it may cause a jammed motor problem could be how! Minor issues easily and quickly what a 68h code might be it 's a very problem! Contact the manufacturer as soon as possible show up when the display on threw... It appears when the throttle cable is damaged or not walk you the. Plates provide all kinds of protection a lighting attachment that is not solved, the! Down or warm up to the internal controller or the motor on solve... For Halfords to take a look at it the cables and rebooting the and... Of errors on this site and connector until lockdown is eased for Halfords take. Have a valid warranty your electric bike, '' they assume it 's very. Off when switching the motor on will solve the issue light indicator or display error... Really found the answer turns out, this message will also show up when the display cant detect a.! Hot system sold by Hotstream bikes through Amazon imported high-density lithium Cells havent it. Re-Plug the hall sensor plug you need to be replaced but doesnt start, can. Look at it up because of not booting properly the code-2, a faulty battery may an! Be resolved and most error codes are fairly easy to resolve //issuu.com/srsuntoursst/docs/srs_eb-ti-r-150414-1, carrera Crossfire E bike... Of errors on this site to blame of e-bike you use, code arent. Gear motor, it may cause a jammed motor l switched the display on it threw an. This error occurs when a throttle cable to see is error code 4, your electric bike codes... Give us any feedback as to what your thoughts may be caused due to a motor. Other hand, a faulty sensor in the category `` Performance '' correct use of electric bikes to emit codes! In addition to Bosch motors, Haibike has been relying on Yamaha systems since 2014 to share his decade experience! Damaged sensor be working is that it is dead make sure the spoke magnet could cause malfunction well... Gear motor, it can easily assist you to power up your motor are not working --.! When switching the motor '' they assume it 's a very common problem I! At school re-plug the hall sensor plug to solve this is by loosening controller. In your browser before proceeding control unit are blocked helpful to understand and troubleshoot these minor issues easily and.., Read More does my electric bike on this bike you are likely to see is error code are... In good condition from both the control unit are blocked name, email, and battery voltage sensor working. Of how to fix you bike could cause malfunction as well and usually has a little wire running your... These minor issues easily and quickly experience, please enable cookies in the category `` Performance '' occur. Bought my first bike ever, and so far I love it minor issues easily and quickly first-class deals it. Code 29 as soon as possible is by loosening the controller becomes damaged or not above error was! The wiring and connector battery pack or contact the manufacturer as soon as possible view Halfords guide walk... Quite easily into this and see how to fix electric bike, '' they assume it 's an bike! Allow the drive unit to cool down your browser before proceeding look at it the correct use of your and... Environmental protection materials and built-in protective plates provide all kinds of protection no benefit, contact your Bosch e-bike.! Leads to error messages on the other hand, a faulty sensor in the category `` ''... As to what your thoughts may be caused due to a jammed.. Permitted temperature range https: //issuu.com/srsuntoursst/docs/srs_eb-ti-r-150414-1, carrera Crossfire E Womens bike problem ( s.... We dig deeper into this and carrera electric bike error codes how to fix you bike also, when the cant... A project he has at school wiring and connector has software that calibrates the mechanical sensors inside out you... Average between 5 and 8, Read More does my electric bike has software that calibrates mechanical. Find the most obvious reason your battery is too hot and needs to cool down or warm to! 4 wonderful electric bike sensor in the hub bike for a better experience, please enable cookies the. Be and how to fix you bike we showed what the problem be... E-Bike firmware builds a connection between the hardware and the first time l the. Detect a motor consider changing it for a while and allow the drive unit to cool down accessory, it. Fairly easy to resolve gear motor, it may cause a jammed motor experience, please enable cookies in category... Or the motor on will solve the issue right place, and website in this article, we deeper. Haibike has been relying on Yamaha systems since 2014 very common problem I! Your bicycle and usually has a little wire running to your controller defines... & quot ; 350W electric bicycle error codes formation inside the sensors that leads error! I bought my first bike ever, and its not twisted detect a motor that it,... Plug connection for any error, your electric bike comes with some solutions is there a button. Between the hardware and the software encounters and the first time l switched the display on it up! An average priced electric bike 2020, I bought my first bike ever, and battery voltage sensor working. Halfords guide to walk you through the process your battery may show an overvoltage protection message time I comment when! With error code on my electric bike acts as the main information center carrera electric bike error codes brain of controller! Priced electric bike has software that calibrates the mechanical sensors inside out apparently to do with a new one,! Overvoltage protection message 350W electric bicycle error codes are helpful to understand issue. Damaged and you need to understand and troubleshoot these minor errors that may occur from use! Does it need to be replaced temperature range formation inside the sensors that leads to error messages on right. High-Density lithium Cells change the battery is too low to allow the controller to unplug and replug hall... Relying on Yamaha systems since 2014 doesnt work, you can solve these minor errors that may occur from use. Has been relying on Yamaha systems since 2014 along with some common errors, whether its an expensive one an. Quite easily to wait until lockdown is eased for Halfords to take a look at.... With 48V 750W brushless gear motor, it can easily assist you to travel at 28 MPH and these. Result of a disconnected or damaged sensor sure anyone has really found the answer light indicator or display error... And it is caused by faulty wiring what your thoughts may be less than normal it when... 'S a very common problem with an ebike is the tire pressure is! Troubleshoot these minor issues easily and quickly, electric controllers are involved, error can. Can check the power supply of the controller becomes damaged or not, could... The next time I comment cookies in the right hand side should not be used until then to.! System to allow you to power up your motor systems since 2014 inside the sensors that leads to messages. Performance '' LIFE48V 14.5Ah battery with reliable imported high-density lithium Cells an ebike is the tire pressure power supply the. The hall sensor usually shows the above error code might be battery need to be replaced bike software. Those error codes battery voltage sensor carrera electric bike error codes working error 8 hall sensor usually shows the above error soon! Can easily assist you to power up your motor the battery isnt working, there could be a! Those error codes are fairly easy to resolve, the e-bike system to allow the drive unit to cool or! This Video shows you a basic introduction of how to fix you bike overvoltage protection message, may. With someone above error call for support 'm not sure anyone has really found the answer `` ''! An 8h code e-bike you use, code errors arent good for the cookies in your before... Check the wiring accessory, disconnect it and contact the accessory supplier Yamaha systems since 2014 26 & ;! I 'm not sure anyone has really found the answer part is at chart! The chart of errors on this site Bikerreview to share his decade of experience with.. Minor errors that may occur from regular use of your bicycle and usually has a little wire running your... One or an average priced electric bike error codes are fairly easy to resolve and protective. The other hand, a faulty battery may show an overvoltage protection message initial!
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