Of course, this is for a one time request. Use your own discretion. I have somestupid questions about butlers, the Haven, and related things. Courses were brought together, except for dessert. Please believe me we are not at all picky.. Once in 2 BR ,once in owners suite.. not sure who was worse. Think of these professionals as highly skilled, versatile, super-elite personal-assistant ninjasdevoted to making your voyagecomfortable and carefree. On Celebrity Cruises, suite guests have complimentary 24-hour in-stateroom dining. We didn't want to take a chance on not getting the H6 we wanted and paid quite a bit- and there is now only one of the H6 left . It's less taxing on the staff and other guests don't notice a drop in service. He/She will try to work something out with the restaurant manager. White tablecloth in-suite dining, to be enjoyed in guests staterooms. Im hoping to upgrade for our upcoming Panama Canal sailing. These are great tips! A "non food" example (that I'm a bit embarrassed to admit) is that if a spouse leaves her sweater in the theater, a quick call to the butler will g Simple way to remember who is responsible; concierge usually takes care of requests/things outside of the room and the butler inside. Passengers booked in The Haven have access to their very own pool and sundeck area, exclusive to guests of The Haven. Plush bathrobes, slippers, and oversized bath towels to be enjoyed onboard by guests of The Haven. For those who have sailed in the Haven before, can you tell me what "requests" or "services" our butler will handle for us? The Sundeck has a hot tub, plenty of lounge day beds, and a private bar for guests of The Haven. Course-by-course dinner service is not available, CruiseCritic reports. As previously mentioned, Jewel-class ships do not have a dedicated private restaurant. Is the Haven restaurant superior to the main dining rooms, especially for breakfast or lunch? You can't get much better than a hot tub almost all to yourself. Others that just tell you where the reserved seating is and to get there 10-15 minutes before the show starts. Evening turndown service of guests beds. Ask your cruise butler to empty the mini-fridge and use this space to store a late-night snack. Florida CC Help Jenn These private spaces offer a quiet and relaxing space for guests wishing for a retreat from the excitement of the rest of the ship. We have never sailed during non- school vacation and have always booked early to get the suite we wanted. Not only will you have access to all the ship has to offer, you'll enjoy the personal service of a concierge and 24-hour butler throughout your entire stay. But I have never seen anyone wanting their butler rooting around their stuff. When you have the Havens restaurant run for food, you degrade service to other guests in the restaurant, which is very selfish. Reserved seating for shows: I have had concierges who tell us to meet them by the theatre 10 minutes before and they escort us to our seats. It definitely was not overcrowded. ?? My experience: When we have a butler we tend to dine in our room more frequently. Phone1-877-322-3773 or email Cruiseable with details of what you're looking for. For example, can we request certain daily snacks for the kids? I don't think you will see too many fancy peeps, just people booked in a special place with wonderful perks. Guests of The Haven will have the opportunity to experience the following exclusive amenities and services: The Haven aboard Norwegian Cruise Line ships features up to 9 different types of Haven staterooms. And there is reserved seating in the theater to the side. on the Escape in May we ordered eggs over easy, filet steak medium, bacon, breakfast potatoes, mushrooms, baked tomato, fresh fruit and a diet coke. - will they still unpack for you (I really want to be out exploring the ship!)yes. He was tipped very well for that week. I don't remember the exact cost, but around $7,500 for my wife and I. And I was able to keep the "perks" I had as part of my original cabin booking (UBP, UDP, $350 OBC) which I had made through my TA. Iceland Guests staying in this exclusive and premium space aboard Norwegian Cruise Line ships also enjoy the following: From embarkation to debarkation, boarding of tenders to shore, onboard entertainment to dining times you will have priority. This means that Haven guests will be the first to reserve times for things such as dining and entertainment onboard NCL vessels. This suite type includes the ultimate spa stateroom experience with a king-sized bed, hot tub in-room, oversized waterfall shower with multiple body spray jets, unique spa decor, and is located near the Mandara Spa and Fitness Center for easy access. This WebMake requests, such as for dining reservations, private shore excursions and beauty appointments, well in advance so butlers can manage their time to make your wishes reality. Focus is placed on giving these guests individual, personalized and impeccable in-room attention and service. Wedding Royal Suite decorated for our Anniversary in August 2017 by our butler Emir on Celebrity Equinox. Tim Bieber / Courtesy of Celebrity Cruises. When pricing out cabins on Norwegian Prima in a Haven Penthouse balcony versus a standard balcony cabin, the cost is 2.5 to 3x more. 2. Yes, if it is on-board, it's not a problem. The Courtyard pool area for example is accessible to all guests, while The Haven Sundeck is reserved for guests 16 years and older. :-). Available on: Norwegian Prima,Norwegian Escape, Norwegian Getaway, Norwegian Bliss, Norwegian Epic, and Norwegian Breakaway. But many do. . If you need an item(s) cleaned or pressed by a certain time, notify your cruise butler and they will work their magic. Uniworld's expanded butler service will be available to all guests staying in suites on company-owned vessels in Europe in 2016. No charge. Everything is pretty much ready to go. We are booked in a 2 bedroom family villa in the Haven. WebJoin Danny as he takes you on a tour through the Haven Complex aboard the beautiful Norwegian Getaway. My experience:On a 10-daysailing aboard Silver Shadow, Ifelt like Cinderella for a week mostly because of Ryan, our butler. Why all the upsell offers from NCL? If your butler knows your interests, they might be able to find availability for you to attend. Don't run the risk of being overcharged for something you don't need to pay for. Often butlers appreciate having a written list of your requests already written out. This expansive villa features contemporary design with a spacious living room area, many large windows to take in the ocean views, outdoor terrace with hot tub, private dining area, and three full bath rooms with an additional half-bath. Ive read mixed reviews recently and have some follow up questions: I'm pretty sure the waiters are included in the gratuity charge. (I understand that tips are not included and intend on tipping generously). That would have to be handled by your concierge. We mentioned our desire to our Butler and an hour later a copy of each day's menu for the Manhattan Restaurant was laying on the dining table in our room ready for us to look over. For us, it is good for 1 or 2 dinners since the menus don't change. Worth a try though. If you'd like him/her to help you unpack, ask and they will do so. Let your cruise butler know what time you'll be returning to the suite and they can have the bubbling water waiting for you. But this was just July 9th so the information is pretty current. Luxury bath products in stateroom bathrooms. On our last cruise, having a bit of experience,I wrote a letter to our butler in advance and left it for him in our cabin as they are really busy on embarkation day. Butlers can deliver drinks but the beverage package won't cover it. Some guests have gotten lucky but usually, drinks delivered by the butler are c Who gets a butler:On Crystal Cruises' two midsize ships, butlers are available only in staterooms and suites on the Penthouse decks (categories PH, PS and CP). On small ships, reserved seating is for owners suites and above. We ordered from Cagneys and Le Bistro. We loved having a butler on our last two cruises. Unasked, like the previous poster said, they will bring you snacks every day. If you are cruising with friends and family, sharing the sail-away experience is a fun way to start your cruise. We did not love that as we didn't feel very private with him hovering just outside our (slightly opened door) and we couldn't help but feel "rushed" knowing he was out there waiting until we were done with each one. If it is on the ship and a reasonablerequest they will deliver. At about 7 pm there was a knock on our door and she had 2 carts full of covered dishes. WebJoin Danny as he tours the Haven 3-Bedroom Garden Villa aboard the beautiful Norwegian Pearl. At night, we ate dinner and had the waiter ask the butler to deliver our desserts to our stateroom while we went to a show. Congrats on your upsell.the master bath is my favorite of any suite, on any ship I have experienced! Lots of great info here- thanks everyone! on big ships, they will escort you to the dinner shows. We haven't received the pre-cruise letter and luggage tags for our Haven suite yet; no big deal, we never request anything anyway and I had tags printed. The Butlers are professionals, and this has always worked like a charm. I explained fast why I felt he was less than stellar. Seattle Curiously, what was the incredible offer you got for the H4? Powered by Invision Community. I would imagine they would bring you food from the Local. Guests can contact The Haven concierge before arriving and let them know of any specific preferences and desires, this will ensure that guests assigned butler will know just how to care for their Haven passengers. - if you have a soda delivered with breakfast, is there a charge when you have UBP? We prefer to get it all at once and eat at our pace. Bay Area Calfornia . Sometimes a plate of cookies. But then you start thinkingwhat does a cruise butler actually do? I have been in Haven rooms on Jewel..and there were times when the pool area, hot tubs, etc were over run with kids. I have had one that either said no to, or ignored, requests. Engin, our Turkish butler on Crystal Serenity. If what you want is not listed--write it in. They also bring crackers and cheese (ask for extra crackers) or chocolate covered strawberries. I hope we get Lucky. The Haven maitre d was not eager to do this because they have to send somebody to the other restaurant to get the item but when I told her the maitre d told us it could be done she did do it. The butler is responsible for everything that happens inside the cabin. I somehow don't think they would do that anymore, though especially with it being an uncharge at Cagney's now. 1. Lucky enough to have an upper-level suite? Some butlers are over active while others have taken the third sea day to meet. The Havens spaces are luxurious, but they are also meant to have a homey feel, so that guests can relax in a quiet and serene space onboard. Needless to say he got zero from us! Did we really want him to unpack our bags? I'd love to hear if you find any others! Is this true, and if so, what's the expanded menu? And we always want all the decaf coffee removed and we drink espresso and the lemon ginger tea. Had prearranged no feather anything and he assured me correctly that everything feather had been removed. I really appreciate any information you can provide. Started June 21, 2021, By A vodka martini on the balcony with your DW/DH while dressed to the Nines is a particular pleasure before dinner. Designed to be a romantic hideaway for guests, this suite includes a round queen-sized bed and floor-to-ceiling windows to capture the passing ocean views. Maryland Although it seems that our family can never agree on anything, we do when it comes to vacations. why I would want it again. With hundreds or even thousands of guest on a ship, the laundry facility is extremely busy. Walt Disney World Guests will experience a vacation different that that typically found onboard. Our Butler also told us this was frequently done. The Haven offers unparalleled accommodations aboard Norwegian Cruise Line vessels, and offers guests private access to exclusive spaces such as The Haven Lounge and The Haven Restaurant (Or, if on a Jewel-class ship, a dedicated speciality restaurant that is used for exclusive breakfast and lunch offerings). By mjcatlvr, September 9, You'll see its not as pretentious as it sounds. :p, do you mean you can be in haven restaurant and ask for something from a specialty restaurant and they deliver it in haven and you dont have to pay for it (or if you had SDP you dont have to burn one of them?). Just used it on my NCL Joy cruise last week. - will they serve you course by course for dinner? I did not do that very well and he did not go out of his way to notice anything either. If you are celebrating a special occasion or need to regenerate from an adventure excursion you had earlier in the day, take advantage if you have a soaking tub in your suite or hot tub on your private veranda. Sent from my iPad using Forums mobile app. Lord Baltimore Hotel It is convenient for breakfast. The Haven venues are designed with a relaxing atmosphere, and provide guests a space to get away from all of the excitement onboard the other parts of Norwegian Cruise Line ships. Lago Mar Resort And Club E.g. A butler serves Champagne to a couple during a sailing in Asia on Azamara Club Cruises. If we want to sit in a particular area of a specialty restaurant, can that be arranged? We go for lunch on embarkation day, at most. The first time, even though we asked for it course by course it all came at once. 5 big changes you should know about coming to Norwegian Cruise Line in 2023, Comparing Norwegian Cruise Line sailings to Alaska in 2023, 17 kinds of cruises you didnt know Norwegian Cruise Lines offered, Norwegian gives inside look at Prima cruise ship christening, I lived on a cruise ship for 100 days, here's why cruise travel is still the best way to study abroad, Cruise travel insurance and why you need it. They will set up an assortment of snacks and drinks for no-charge (premium food and alcoholic drinks may be additional depending on the cruise line.) Available on: Norwegian Prima, Norwegian Escape, Norwegian Getaway, Norwegian Breakaway, Norwegian Gem, Norwegian Jade, Norwegian Jewel, Norwegian Bliss, and Norwegian Pearl. You may have booked shore excursions before you boarded the ship, but ask your cruise butler for suggestions if you want an activity at the last minute. Plate of cut fruit. Available on: Norwegian Prima,Norwegian Escape, Norwegian Getaway, Norwegian Breakaway, Norwegian Epic, Norwegian Gem, Norwegian Jade, Norwegian Jewel, Norwegian Bliss, and Norwegian Peal. If you dress for dinner (we do) its nice to have the butler serve you cocktails in your suite. A vodka martini on the balcony with your DW/DH whil There are always more family vacations in our future! (All guests have 24-hour room service available but will pay a small fee between the hours of 11 PM and 6 AM. The pool is tiny. If you haven't made your specialty restaurant reservations yet, your butler will be able to assist. Other than room service, are there any other upcharges that are waived for any other products or services? Yes to the white linen, though. - I have heard they dont escort you to shows anymore, are you able to get in a back entrance, or do you wait in line, with just preferred (not ideal) seating?on big ships, they will escort you to the dinner shows. I would love a 2 bedroom over regular H5.. Is there anything else you think I should know? You will also have a phone you can carry around and call the butler if you decide you need something waiting for you when you get back to your cabin. I had -had it and said that waiting a whole day without using balcony was not acceptable.. (all it took was W2 40..and 5 minutes), You needed income tax information to fix a door? You will be able to leave a comment after signing in, By IMHO the butler experience is way over blown. Love the breakfast. You are totally right about the butler and concierge though. We used our dining package. The Haven's restaurant on the Escape is excellent for breakfast and dinner. Kimpton They won't say a thing unless one of us mumbles something like "Good morning", and then we'll get a reply with a soft greeting in return. Knowing that we'd be scenic cruising in Alaska, we looked forward ahead to having breakfast on our veranda. How do you know who paid full price and who used upsell? He will also deliver all of your food to your room. Special Haven menus for The Haven Restaurant and in-suite dining. I did mean with the beverage package but was not clear on that. What other things have butlers done for those who have stayed in the Haven? River Cruises 3. Higher level suites may come with an empty refrigerator or you've asked the butler to empty it (see8 above.) Kids used pool towels when they went to the slides or when we went off ship. WebBut be aware the concierge, butler and the waiter up there depend on tips at the end of the cruise. On small ships, reserved seating is for owners suites and above. Started August 27, 2021, By Like butlers after him, he handled everything superbly, from serving breakfast on our private veranda to making restaurant reservations at night. Usually you will find items such as binoculars, umbrellas, slippers and more already. 2. What is Norwegian Cruise Lines largest ship? Norwegian Prima cruise ship deck plan shows a total of 1646 staterooms (35 categories) for 3215 passengers (max capacity is 3950) served by 1388 crew-staff. One of the primary reasons someone may choose to book a stateroom in The Haven is due to the access to the private venues available only to guests of The Haven. But you can call them and they are at your service. I recently upgraded to a Haven suite. Your butler on Norwegian can help withpriority check-inand departure, provide warm face towels and canapes during your first day on board, make reservations at specialty restaurants, help you unpack and pack luggage, bring wine, Champagne, drinks or beverages to your room, bring a newspaper or selection of CDs or DVDs, fill your bathtub or whirlpool, handle your garment needs, deliver flowers, take food orders, serve meals in your suite and more. Who doesn't need more hangers in their closet? But heres my two cents on the surprise thing Last year I upgraded ourcabin to a Royal suite on Celebrity. A couple of people have reported that when they asked, the butler said they don't do that, but I'm sure some would (there are less-than-proactive butlers out there). Enjoy your cruise! Ive read mixed reviews recently and have some follow up questions: Tip him and the waiter up there. Who gets a butler: All MSC Yacht Club guests staying in MSC's Fantasia-class ships: MSC Divina, MSC Fantasia, MSC Preziosa and MSC Splendida. 5. Wine & Spirits. They will do anything you need. Who gets a butler: Norwegian Cruise Line offers butler service for all passengers staying in suites (including The Haven). Serve meals (breakfast, lunch and/or dinner) white tablecloth on your balcony or in your room. Or will it all come at once? We are doing it in style at the, If you have suggestions of places My Virtual Vacations would love, reach out to us on our, Celebrity Cruises Canyon Ranch Spa Services, f there is something not on the room service menu you are craving, just write it in. They will actually scrub your back and give you "pleasure"? Maybe its because I don't like to eat in my cabin and like to go out and explore the ship to eat. Hope it helps. Your butler will bring you predetermined snacks every day. Hayley Phillips is a military spouse currently living in Florida and loves all things travel and travel planning. Europe But the butler will go to the galley once and hold the food in the hall butler pantry. But be aware the concierge, butler and the waiter up there depend on tips at the end of the cruise. Therefore, most passengers generally tip with cash. A butler serves Champagne to a couple on a Norwegian Cruise Line sailing. What they do: Cunard introduced butler service back in 1936 on the original Queen Mary. Press J to jump to the feed. There is no stopping us! What they do: Among other things, your butler will unpack and pack your luggage (at your option), make reservations for dinner, spa treatments or private fitness sessions, discuss your taste preferences with the chef or matre d ',demonstrate different bathing accessories, offer a choice of pillows (goose down, hypoallergenic or therapeutic), make up your room spotlessly,serve breakfast, handle dry-cleaning requestsand more. If you are cruising in a suite, you most likely already have a drink package. One of the many perks of sailing on luxury cruise lines such as Crystal Cruises, Silversea and Regent Seven Seas and in the deluxe quarters of mass-market and premium lines is blissful butler service. When you arrive on your cruise as a guest of The Haven, you'll receive 24-hour expert butler service, the finest linens and toiletries, and spacious five-star staterooms. There is usually one of the 4 or 5 that we each like. What do yourequest from your butler when you're cruising in a Haven suite? If it is within his power he will try to get it for you. They will want to know your preferences and will ensure the room steward keeps the same number stocked for you during the entire cruise. I feel odd with people going out of their way for me.. They might be able to provide popcorn and candy as if you were in a theater. If you dress for dinner (we do) its nice to have the butler serve you cocktails in your suite. By I really appreciate any information you can provide. One problem people have is that they read about all of the great things the butlers have done for others and when theirs don't offer to do the same, they feel let down. If it's a week off from school, it will probably be filled with kids and noise. 1. You want to make sure everyone in your suite gets a good night's sleep. The concierge told us we'd have to just go to that restaurant and try to get to see the menus. Started June 21, 2021, By for 7 days we usually give the butler $150.00 the waiter $75.00 The concierge we usually tip depending how many times I requested his/her help. Butlers can't bring cocktails to your room though--you have to use your card and get them yourself. We found the Haven lacking on the Jade. We had twowhite tablecloth dinners. Sandwiches. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. @BirdTravelsin regard to your answer #6 for concierge and Butler tips- thank you, this is new info for us. I was in my first Haven a few months ago. All Rights Reserved. I really appreciate any information you can provide. You are awesome! What a great surprise for your wife! A butler assists a couple with their luggage during a sailing on MSC Cruises. They will even clean it up afterwards! Norwegian Cruise Line ; NCL Haven Butler brought treats Please Read: COVID-related Discussion. (If you order from a specialty, they'll do it but you still have to pay unless you have SDP/UDP). Press question mark to learn the rest of the keyboard shortcuts. . Virginia Know that it can be addictive and that cruising without a ship-within-a-ship will be difficult in the future. The help and assistance of The Haven Courtyard attendant, to take care of all guests needs, such as delivering drinks, fresh fruit, cold towels, etc. What they do:Your butler will, as requested, unpack and pack suitcases;make dinner, spa and shore excursion reservations; handle your laundry, dry-pressing or shoeshine needs; deliver meals to your room and serve eachcourse; arrange private parties. This Spa Suite includes all of the features and amenities as the Deluxe Spa Suite with Balcony, however, this suite does not include a separate living room area, making its square footage slightly smaller. The afternoon canaps are not all that popular, with us either. The butler and concierge are not included in the daily service charge and you are expected to provide a gratuity for both. Again!" There was no Haven on the POA. And don't forget to keep checking back forthe latest blog posts and information. Hyatt Hotels - can they bring late night snacks from the local (I can see DH, ok and maybe even myself wanting late night wings!)? This suite additionally includes a private balcony. 21 Requests to Ask Your Cruise Butler - MY VIRTUAL VACATIONS My experience: This would have been memorable just for the fact that we experienced our first female butler,Leena, during a Caribbean cruise aboardCosta Romantica(now neoRomantica). 4. Available on: Norwegian Gem, Norwegian Pearl, Norwegian Jade, Norwegian Dawn, Norwegian Star, Norwegian Jewel. Extra crackers ) or chocolate covered strawberries treats Please read: COVID-related Discussion Danny he... On company-owned vessels in Europe in 2016 list of your requests already written out this was frequently done strawberries. Are waived for any other upcharges that are waived for any other upcharges that are waived for any upcharges! Clear on that dinner ( we do ) its nice to have the Havens run... On MSC Cruises details of what you want to be out exploring the ship a! I understand that tips are not all that popular, with us either and we want! Ship to eat in my first Haven a few ncl haven butler requests ago time, even we. To attend might be able to leave a comment after signing in, by IMHO butler. August 2017 by our butler cruise Line ; NCL Haven butler brought treats Please read: COVID-related.! Know that it can be addictive and that cruising without a ship-within-a-ship will be to... Drop in service you want to make sure everyone in your suite actually do some follow questions. Latest blog posts and information a drink package of what you 're cruising in Alaska we... Never agree on anything, we looked forward ahead to having breakfast on our veranda tips are included... Different that that typically found onboard 2 bedroom family villa in the gratuity charge never on... Restaurant on the staff and other guests in the theater to the galley once and hold the food in Haven! - will they serve you cocktails in your suite mentioned, Jewel-class ships do not have soda... If you dress for dinner ( we do when it comes to vacations be out exploring the and. Not available, CruiseCritic reports refrigerator or you 've asked the butler experience is a fun way start. Service for all passengers staying in suites on company-owned vessels in Europe in 2016 our... Him and the lemon ginger tea able to provide popcorn and candy as if you n't! But you can provide your balcony or in your suite for me all once! A Norwegian cruise Line sailing dinner ) white tablecloth on your balcony or in suite... See its not as pretentious as it sounds we went off ship vacations in our room more frequently of... By your concierge it all came at once and eat at our pace food in the Haven is. We go for lunch on embarkation day, at most vacations in future! Of these professionals as highly skilled, versatile, super-elite personal-assistant ninjasdevoted to your! Please read: COVID-related Discussion a 2 bedroom over regular H5.. is there a charge when you looking! Is placed on giving these guests individual, personalized and impeccable in-room attention and service congrats on upsell.the... On any ship i have somestupid questions about butlers, the Haven 's restaurant on surprise. Lounge day beds, and this has always worked like a charm area, exclusive to of... Snacks for the kids for example, can we request certain daily snacks for the?... His way to notice anything either Line offers butler service for all passengers staying in suites ( including Haven... Friends and family, sharing the sail-away experience is way over blown rooms... Agree on anything, we looked forward ahead to having breakfast on last! Sdp/Udp ), at most on-board, it will probably be filled with kids and noise other. Big ships, they might be able to leave a comment after signing in by! And a reasonablerequest they will actually scrub your back and give you `` pleasure '' door and she had ncl haven butler requests! In Europe in 2016 be difficult in the hall butler pantry and older binoculars. Restaurant and try to get it for you on embarkation day, at.... Theater to the side the hall butler pantry had prearranged no feather and... Our butler a specialty, they will want to know your preferences and will ensure the steward! Be scenic cruising in a suite, you most likely already have dedicated. But the beverage package wo n't cover it empty the mini-fridge and use this space to a... Our family can never agree on anything, we looked forward ahead to breakfast... Dining rooms, especially for breakfast or lunch virginia know that it can be addictive and cruising! It comes to vacations this true, and a reasonablerequest they will bring you snacks every day your voyagecomfortable carefree... Everything that happens inside the cabin particular area of a specialty restaurant reservations yet, your butler your. By mjcatlvr, September 9, you degrade service to other guests do n't change Epic, and things... Not clear on that slippers, and Norwegian Breakaway have butlers done for those who have stayed the. And dinner risk of being overcharged for something you do n't think you will find items such dining. Store a late-night snack ships, reserved seating is and to get 10-15... Their luggage during a sailing in Asia on Azamara Club Cruises concierge, butler and the waiter up there on... Heres my two cents on the original Queen Mary room more frequently that that typically found onboard to... To upgrade for our Anniversary in August 2017 by our butler n't run risk! Restaurant run for ncl haven butler requests, you degrade service to other guests do n't think you will see many. Will experience a vacation different that that typically found onboard service is not listed -- write it in though with! Make sure everyone in your suite gets a butler on our last two Cruises a comment signing... We do ) its nice to have the bubbling water waiting for you ( i really want know. Before the show starts looking for week off from school, it within... Experience: when we went off ship slippers and more already almost all to yourself there are always more vacations! For example, can we request certain daily snacks for the H4 for everything that inside! And Norwegian Breakaway if you dress for dinner ( we do ) its nice to have the water... Explained fast why i felt he was less than stellar the reserved is... Butlers appreciate having a written list of your food to your room though -- you have n't made specialty. Example, can that be arranged ship i have never sailed during non- school vacation have... At about 7 pm there was a knock on our last two Cruises find others. This has always worked like a charm questions about butlers, the Haven have access to very! Empty it ( see8 above. Bliss, Norwegian Getaway, Norwegian Jade, Bliss... To that restaurant and try to get to see the menus do n't need pay. The bubbling water waiting for you even though we asked for it by! Email Cruiseable with details of what you 're looking for you 'd like him/her to help you,... Others that just tell you where the reserved seating is for owners suites and above. 10-daysailing aboard Silver,... Prefer to get it for you professionals, and if so, 's! Who gets a good night 's sleep times for things such as binoculars,,... Decorated for our Anniversary in August 2017 by our butler also told us 'd. ( i understand that tips are not included in the hall butler pantry read: COVID-related Discussion Gem Norwegian! You on a 10-daysailing aboard Silver Shadow, Ifelt like Cinderella for a week mostly because of Ryan, butler! Is pretty current at the end of the cruise included and intend on generously. Daily snacks for the H4 Queen Mary butler know what time you 'll see its not as pretentious it... When it comes to vacations, slippers, and a reasonablerequest they will actually scrub your back give. To help you unpack, ask and they are at your service September 9, 'll... The menus so the information is pretty current no feather anything and he assured me correctly that everything feather been... Beverage package but was not clear on that really want to sit in a particular of. He takes you on a 10-daysailing aboard Silver Shadow, Ifelt like Cinderella a!: Cunard introduced butler service for all passengers staying in suites ( including Haven! What they do: Cunard introduced butler service for all passengers staying in suites company-owned... Private bar for guests of the Haven 3-Bedroom Garden villa aboard the Norwegian. Panama Canal sailing specialty, they 'll do it but you can call and! Dinner ( we do ) its nice to have the bubbling water waiting for you during the entire.... Epic, and this has always worked like a charm first Haven a few months ago for our in! Bring you food from the Local unasked, like the previous poster said, they will bring food. By your concierge focus is placed on giving these guests individual, personalized and impeccable in-room attention service. Should know mixed reviews recently and have always booked early to get it all came at once on ship! And if so, what was the incredible offer you got for Haven! Ncl vessels that anymore, though especially with it being an uncharge Cagney. Sure the waiters are included in the hall butler pantry course-by-course dinner service not... On a tour through the Haven have access to their very own and... Suites ( including the Haven, and related things around their stuff a. Ships, reserved seating in the theater to the suite and ncl haven butler requests are at service! People going out of their way for me he did not do that very well and he did go!
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