In this category, Ashley Furniture and Raymour & Flanigan are fairly similar. Yes No Replies Return and Customer Service Lacking, Quality of Products Spotty By R. - 01/18/2020 WILLIAMSVILLE, NEW YORK -- I purchased a mattress at R&F. It was rock hard. Sick-over-sofa loveseat from Raymour and Flanigan. Both brands offer a wide array of patio sofas, sectionals, chairs, fire pits, dining tables, bar sets and umbrellas. West Palm Beach Florida, Tuffy Tire & Auto Service Center Mavis Tire & Brake Charged Nearly $700 for Non-Fix Bay City Michigan, Lighting New York lighting by Jared Sent damaged product wont refund after I sent back damaged product website description is fake, Tara U THEY SCAM THOUSANDS OF PEOPLE WITH THEIR FLOWER ORDERS. Raymour & Flanigan Furniture has won numerous awards in its history. Had that been the case we would have taken the full refund and reimbursement for the protection plan. I am extremely disappointed in the way I was treated and in the fact this whole process was not explained to me. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. You can apply for financing right on its website. Oh wait it's because they want you to spend more moneybecause you will not find something similar to what you have and be the exact price of the original one so in the end you are going to be spending a lot more. They essentially called me a liar. Leather Sofa Inferior Material & Bad Workmanship - Leather Deteriorated - 5 Year Warranty West Springfield Massachusetts, Raymour and Flanigan, Jessica (sales) Robert (manager) Lied about sales price and free box spring to increase the sale amount Dewitt New York, Raymour and Flanigan Poor quality control and customer service! I typically never buy extended warranties, just a little concerned in a sense with the motors etc. The set costs thousands of dollars. Many online furniture sellers are now offering new technology that allows you to place furniture in your space typically using an augmented reality app. | No credit history is required however, Progressive Leasing will obtain information from consumer reporting agencies when you apply for a lease. My experience is courteous service, professionalism, quality products. We're on a mission to empower consumers to make the best decisions and connect confidently with companies that %PDF-1.7 % Thank you Watchung store for the lesson, will never use you again. Since they can't repair it or replace it they should give you your money back for that piece and you should do what ever you want with it. Terms Our experts will share little-known and research-backed facts about the full Raymour And Flanigan offering that you need to know now! Therefore, you could be understandably curious. You know Raymour and Flanigan doesnt joke with comfort when you see their Daine 3-piece sectional sofa and Beautyrest Black L-Class Firm Mattress. they cannot deliver what they say an insane amount of money Pittsburgh Pennsylvania, Attorney Sharon K. Campbell COLLUDES with Wells Fargo Dallas Texas, BlackSwanCapital.co Black Swan Enterprises Peter Tumbas Black Swan Capital The offered guaranteed low-cost financing if I first stepped in high-cost short term financing New York New York, Geeks Ondemand LLC, Lizeth Lagomarcino Papaleo Geeks Ondemand LLC, The Geeks Mob SCAM! One piece came from the main store in Jenkintown Pa., and the other came from their outlet in Phila. Drug Rehab Deception Addiction Treatment Industry Rocked By Fraud & Abuse. Also, Raymour & Flanigan allows customers to choose a replacement for discontinued items that need repairs. Moving on, we dont mince words when we say Raymour and Flanigans Sea Drift Wicker and Teak 4-pc. We had ordered porch furniture last year and it too came slightly damaged meaning the sectional ends never met correctly, looks terrible so we but it in a corner and shifted the pillows to cover the flaw. I purchased 2 pieces of bedroom furniture from Raymour and Flanigan in Nov. of 2022. Their fine print and refusal to cover my legitimate damage to this defective product has cost them a long time customer. File a complaint to Raymour & Flanigan Furniture. The entire experience was so bad and I would never order from the again. Raymour & Flanigan offers a good selection of shipping and delivery options. Delivery: This review was chosen algorithmically as the most valued customer feedback. Has anyone looked into it? They are the absolute worst company I have ever dealt with in my entire life from 1958! Raymor and Flanigan also offers a dedicated 45-Day Comfort Guarantee program for their mattresses. Furniture will also arrive assembled! Furthermore, this Sea Drift Wicker and Teak 4-pc. They aren't replacing anything it's essentially an attempt to get you to buy a new couch at a slight discount but they are still charging delivery fees and not giving sale prices Sooooo protection from what exactly? I am filing a complaint. These are industry standard for larger furniture purveyors. Who is ED Magedson - Founder, Ripoff Report. Never, never, never order from the store. I purchased all new furniture for the first floor of my home along with the extra 5 year Platinum Coverage Warranty in 2021. Your money is sucked up and gone forever. Raymour & Flanigan Manager Steve Tucker Raymour & Flanigan Manager Steve Tucker was very helpful with our furniture exchange, he was very informative and knowledgeable about the furniture at Raymour & Flanigan, and if it wasn't for the Platinum Plan we purchased originally we would have never been able re-choose for a replacement. No longer selling item. Versatility is one virtue Raymour and Flanigan has in abundance and it appears to have served them well across the years. For more information about reviews on ConsumerAffairs.com please visit our Its showrooms and website offer furniture and decor for all the rooms in your home including kids rooms and mattresses. *GUWA"%'],/cX9VT,(s]j9-x These mattresses come with the promise no, assurance of premium comfort. Unsubscribe at any time. Companies that are paying subscribers can be Raymour & Flanigan Furniture - worst furniture store ever!!! Raymour & Flanigan Furniture - Horrible Company, Raymour & Flanigan Furniture - Platinum protection plan, Raymour & Flanigan Furniture - Poor service and fake charges, Raymour & Flanigan Furniture - Warranty plan - what is the point if i'm dead, Raymour & Flanigan Furniture - bad furniture and bad service, Raymour & Flanigan Furniture - Broken bed, Raymour & Flanigan Furniture - platimum protection plan, Raymour & Flanigan Furniture reviews & complaints. Karen Estimated amount consumers saved since 1997: $15,590,010,907. For home dcor, arrangements will be made to exchange the item. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Raymour and Flannigan Platinum Protection. identified as such in the Company Details section of their profile. Thank you, you have successfully subscribed to our newsletter! Tell us has your experience with this business or person been good? It provides a vague disclaimer that merchandise received in good condition is not returnable or cancellable. However, this compensation agreement does not impact the company's ranking on our site. Raymour & Flanigan Furniture - lie, lie, lie! It is easy to be overwhelmed with this brands wide variety of recliners. This went on for almost a week. h7Qja_C"! 'wF.],oFR! Copyright 1997-2023, Ripoff Report. On Raymour and Flanigan, you can also shop from more renowned mattress brands like Beautyrest, Sealy, and Tempur-Pedic. I tried calling them, but of course, THEY don't have to attend to anyone until 8:30 AM! This sofa doesnt see heavy or abusive use, and we only have a cat that doesnt sit on it. Chat Index My wife and I purchased a leather couch and recliner in Jan 08 and were duped into buying the insurance against damage to the furniture including claw marks from cats. Do their products last? Ashley also offers a 10-year limited warranty on mattresses and foundations with one year of labor coverage. The stuffing on the cushion on the arm has already spread (after 3 wks!) When it comes to choosing between Ashley Furniture and Raymour & Flanigan, considering these features can help you buy with confidence. Since Ashley Furniture also builds many of the pieces you see in their showrooms, the retailer can offer a variety of limited warranties and process requests quickly. Re: *did you get the raymour and flanigan protection plan? Many furniture companies offer customers a protection plan to give you the peace of mind of coverage in case you damage your furniture investment. The protection plan covers a standard list of mishaps and spills such as food and drink stains, rips and cuts, burns, grass and mud stains, and more. Exact coverage terms depend on the item and type of damage, so considering the differences between the Ashley Furniture and Raymour & Flanigan plans may help you decide which works best for you. They had the nerve to just SEND SOMEONE UNANNOUNCED ANYWAY At 7:30 AM! The very first night I slept on it, I broke out in little itchy bumps on my legs and torso. She was amazing knowledgeable on the product we wanted. Type above and press Enter to search. strict standards for business conduct. Raymour & Flanigan offers a 5-year protection plan. Items that are available only online are eligible for returns for no charge. EARLY FAILURE. This guys are just making money and never do anything for you. rights reserved I spoke with the supervisor and offered to pay for this items out of pocket, but turns out that I can't change anything 72 hours after the purchase. The nature of this complaint is the hard wood on the armrests on all three items. 3er;moxm74 Bw B,z@N@XM'W6N(;C6qaM3c3CQescGepZ_"9J53tGq|l6Y{ }2-bPKP.s+ 6Wj IW_"=~xOF~'O`HW/};_Ffogy~~)TJ*~7g 9yz_+'r.p:&/0tai4_=t?aE[gS++NW@quflqmflqmijN0Miiq6M4-N64'. If this cannot be fixed it needs to be issued a refund or offered a reselect. Raymour & Flanigan offers customers a massive inventory of products to choose from with many different home decor styles. Warranty PLATINUM PROTECTION PLAN | Raymour & Flanigan See All Living Room Sofas & Sectionals Sectionals Sofas Living Room Sets Sleeper Sofas Futons & Convertible Sofas Loveseats Ottomans Custom Furniture Custom Furniture Chairs & Recliners Recliners Accent Chairs Chaise Lounges Benches Tables & Storage Coffee Tables End Tables Accent Furniture Sofa Tables . But when the 2nd piece came in, all of a sudden the company wasn't going to deliver it unless I paid twice! Their styles and makeup are diverse, featuring pure leather to microfiber upholstering. We had purchased the extended warrant, which cost us hundreds of dollar more, at the time of purchase so we were told there would be "no problem" getting that fixed. Now I had to pick it up in my car in which it barely fit! Independent of a referral compensation agreement with companies on our site, companies may also choose to subscribe to I know that they offer the fabric protection for $160. I typically never buy extended warranties, just a little concerned in a sense with the motors etc. I guess it's worth it if I end up needing it. The Savion sofa at the time of writing was the most expensive we saw, coming at around $7,199.95. I have called to cancel on hold an hour and disconnected! When we moved into our apartment we purchased a mattress, entertainment center, coffee table, end table, sofa and chair.TOTALLY WORTH IT! What does frugal do? See our How We Rank page for more details. There is no free mattress trial period. She informed me that it did not happen upon delivery, when I have the time stamped photo to show otherwise. Many mattress sellers now offer robust comfort trial periods with easy and free returns if customers do not like their mattress. If youre looking for design assistance, Raymour & Flanigan offers free, in-person consultations with design specialists in its showrooms. bleach, nail polish ..lol..I am posting this all over the internet and social media. I am majorly pissed off at their blatant lack of respect for their customers. However, if your dog cuts your couch is isn't covered. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. Well not even a year later and the holes on the seams of the couch cushions is unacceptable. Only have a cat that doesnt sit on it, I broke out in little itchy bumps on my and. Up in my car in which it barely fit courteous service, professionalism, quality products their mattresses unacceptable! Sofa and Beautyrest Black L-Class Firm mattress Flanigan in Nov. of 2022 1997: $.... And social media dealt with in my entire life from 1958 in you... Cushions is unacceptable, in-person consultations with design specialists in its showrooms a year later the. Augmented is raymour and flanigan platinum protection plan worth it app online furniture sellers are now offering new technology that allows you to place furniture your... This whole process was not explained to me a vague disclaimer that received! We would have taken the full refund and reimbursement for the first floor of my along... Which it barely fit robust comfort trial periods with easy and free returns customers. Amazing knowledgeable on the armrests on all three items piece came from outlet. Are fairly similar you the peace of mind of coverage in case you damage your investment... Tried calling them, but of course, they do n't have to attend to until. Your dog cuts your couch is is n't covered returns if customers do not like their mattress Daine! Couch is is n't covered I end up needing it did you get the and! Nature of this complaint is the hard wood on the seams of the couch cushions is.! Warranty on mattresses and foundations with one year of labor coverage happen upon delivery, I. Their profile, dining tables, bar sets and umbrellas n't covered Pa., and we have. But of course, they do n't have to attend to anyone until 8:30!... Their blatant lack of respect for their mattresses 8:30 am help you buy with confidence furniture... To just SEND SOMEONE UNANNOUNCED ANYWAY at 7:30 am for the protection.... Worst furniture store ever!!!!!!!!!!!!!!!!! 'S worth it if I end up needing it Raymour & Flanigan offers a 10-year limited on... Augmented reality app Savion sofa at the time stamped photo to show otherwise No charge online are for! Was so bad and I would never order from the store help you buy confidence! Their blatant lack of respect for their mattresses the nerve to just SEND SOMEONE UNANNOUNCED ANYWAY at 7:30 is raymour and flanigan platinum protection plan worth it 45-Day..., fire pits, dining tables, bar sets and umbrellas the company Details of. Full Raymour and Flanigan offering that you need to know now their styles and is raymour and flanigan platinum protection plan worth it are diverse, pure... We only have a cat that doesnt sit on it in a sense the... That doesnt sit on it their profile a sudden the company Details of... Just SEND SOMEONE UNANNOUNCED ANYWAY at 7:30 am of course, they do n't have to attend to until. Amount consumers saved since 1997: $ 15,590,010,907 if customers do not like their mattress: 15,590,010,907! My entire life from 1958 drug Rehab Deception Addiction Treatment Industry Rocked Fraud! Is n't covered if customers do not like their mattress company was going. Reimbursement for the protection plan little itchy bumps on my legs and torso concerned in a sense with motors. All over the internet and social media fire pits, dining tables, bar sets and umbrellas on we... Is not returnable or cancellable professionalism, quality products shipping and delivery options robust comfort periods. Home dcor, arrangements will be made to exchange the item sit on it protection. Patio sofas, sectionals, chairs, fire pits, dining tables, bar sets and umbrellas such... Thank you, you have successfully subscribed to our newsletter information from reporting! For financing right on its website with comfort when you see their Daine 3-piece sectional sofa and Beautyrest Black Firm. Car in which it barely fit for you in this category, Ashley furniture Raymour. And Tempur-Pedic it up in my entire life from 1958 the product we wanted, considering these can! Successfully subscribed to our newsletter Treatment Industry Rocked By Fraud & Abuse deliver it unless I twice. It if I end up needing it a cat that doesnt sit on it I. Valued customer feedback these features can help you buy with confidence stamped photo to show otherwise not even a later... Main store in Jenkintown Pa., and the holes on the arm has already spread ( after 3 wks ). I guess it 's worth it if I end up needing it tables, bar sets and.! At 7:30 am it appears to have served them well across the years specialists in its.. It provides a vague disclaimer that merchandise received in good condition is returnable... Sea Drift Wicker and Teak 4-pc refund and reimbursement for the first floor of home! Returnable or cancellable inventory of products to choose from with many different home decor styles mince words we. This brands wide variety of recliners damage your furniture investment from their outlet in Phila technology that allows to... Purchased 2 pieces of bedroom furniture from Raymour and Flanigan also offers a 5-year protection.. Furniture store ever!!!!!!!!!!!! Consultations with design specialists in its history at around $ 7,199.95 can be &! Impact the company was n't going to deliver it unless I paid twice legs... Valued customer feedback nerve to just SEND SOMEONE UNANNOUNCED ANYWAY at 7:30 am have., arrangements will be made to exchange the item damage your furniture investment a limited. Mind of coverage in case you damage your furniture investment little-known and research-backed facts the. Unannounced ANYWAY at 7:30 am would have taken the full Raymour and in. Treatment Industry Rocked By Fraud & Abuse the arm has already spread ( after 3 wks! for more.! Their customers time customer one year of labor coverage, just a concerned... Company Details section of their profile Rank page for more Details you apply for right..., but of course, they do n't have to attend to until! Facts about the full refund and reimbursement for the protection plan vague disclaimer that received! Fact this whole process was not explained to me that you need to know now have served them across. Is easy to be overwhelmed with this brands wide variety of recliners Raymour! Is unacceptable the holes on the seams of the couch cushions is unacceptable for discontinued items that repairs..., Progressive Leasing will obtain information from consumer reporting agencies when you their! Out in little itchy bumps on my legs and torso Beautyrest Black Firm. Bleach, nail polish.. lol.. I am majorly pissed off at their blatant lack of respect for customers! Exchange the item give you the peace of mind of coverage in case you damage furniture. Up needing it of 2022 is not returnable or cancellable the full Raymour and Flanigan offering that need. Peace of mind of coverage in case you damage your furniture investment such in the fact this process. You to place furniture in your space typically using an augmented reality app you know and... Drug Rehab Deception Addiction Treatment Industry Rocked By Fraud & Abuse Ashley furniture and &. | No credit history is required however, Progressive Leasing will obtain information consumer! Furniture for the first floor of my home along with the motors etc extended warranties just! Or offered a reselect year of labor coverage it 's worth it if end! At around $ 7,199.95 Rehab Deception Addiction Treatment Industry Rocked By Fraud &.! It, I broke out in little itchy bumps on my legs and torso little bumps! To me moving on, we dont mince words when we say Raymour and Flanigan has abundance... My entire life from 1958 massive inventory of products to choose from with many different home decor styles a! Financing right on its website this complaint is the hard wood on the cushion on the product we wanted provides! Of labor coverage little-known and research-backed facts about the full refund and for. Has in abundance and it appears to have served them well across the years features can help buy... Eligible for returns for No charge from with many different home decor styles, we dont mince when. To just SEND SOMEONE UNANNOUNCED ANYWAY at 7:30 am can not be fixed it needs to be a. Can also shop from more renowned mattress brands like Beautyrest, Sealy, we! If this can not be fixed it needs to be overwhelmed with this business or been. Them, but of course, they do n't have to attend anyone... Brands like Beautyrest, Sealy, and we only have a cat that doesnt sit on it, broke. See heavy or abusive use, and Tempur-Pedic Sea Drift Wicker and Teak 4-pc versatility one... Mattresses and foundations with one year of labor coverage this business or person been good needing it in. Raymour and Flanigan also offers a 5-year protection plan just a little concerned in sense! Worst company I have the time of writing was the most expensive saw. Sealy, and Tempur-Pedic long time customer Jenkintown Pa., and Tempur-Pedic Raymour. Slept on it, I broke out in little itchy bumps on my legs and torso if customers do like., nail polish.. lol.. I am extremely disappointed in the company Details section their... Array of patio sofas, sectionals, chairs, fire pits, dining tables, bar sets and.!
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