We see you've posted in the macOS High Sierra forum, to clarify, is your Mac on High Sierra or a different macOS version? Are IT departments ready? 3. We see that you're attempting to access macOS Recovery and during that process receive an error regarding your iCloud account. 6. User profile for user: I have it send a code to a trusted device. I use lastpass to manage passwords so I know my passwords are correct. Apr 17, 2020 9:45 AM in response to Omarmalawadi. My hunch is that it pops the message 'Error connecting to Apple ID server' because the internal system clock is inaccurate (from being 100% dead for many months), but I can't modify that data. Question: Q: iCloud was Unable to Unlock this Volume More Less. A few lines below this value, youll find the UUID. During macOS recovery, How do I get past the error message The supplied iCloud account was unable to unlock this volume., Feb 2, 2021 11:20 AM in response to Dennis_w_d. If successful, the key will unlock the encrypted startup disk and take you back to the login screen. Are you following the steps in this article to change your password? X-Ways image files (.CTR files) (*) Lx01 images created with recent EnCase versions may not be supported. Anyway if I try and unlock the volume (again I'm 100% sure what the password is) I get the spinning thing and it says unlocking but then I get "An error occurred in mounting your volume. Hi. Select your Time Machine backup disk or startup disk (Macintosh HD). Security unlock-keychain /Path/to/keychain/file. Tried all passwords and all permutations of passwords past and present. This site contains user submitted content, comments and opinions and is for informational purposes If it was part of the High Sierra installation, then probably. any proposed solutions on the community forums. iCloud unlock with new Apple ID's password, Unable to verify account name or password despite using correct details, iCloud won't let me in using a third party app. A forum where Apple customers help each other with their products. Identify a FileVault 2 encrypted volume, one with an Encryption Type value AES-XTS. What on earth is going on!?? We understand you have some questions about unlocking your Mac. Check out our top picks for 2023 and read our in-depth analysis. But anyway, without being able to unlock it currently, Target Disk Mode or extracting the flash storage are how data recovery would be attempted. Doing this allows you to enable unlock-capable users. Even when connected to Wifi, the resetting of the machine password via an Apple ID does not function properly. Looks like no ones replied in a while. Connect and share knowledge within a single location that is structured and easy to search. Apple may provide or recommend responses as a possible solution based on the information Should I just take the computer to an Apple store to get it restored? What on earth is going on!?? Need pics of son who passed away. Refunds. Do you recall if FileVault was enabled prior to this issue? During what part of the startup process do you receive this message? Called Apple Support. I called Apple Support and we did several reset but no success. If your Mac can't boot up normally or the solution didn't do the trick, keep reading the next fix. I obviously cannot do this because I cannot enter the machine.) When the macOS Recovery screen. You can alter your Apple ID password on your Apple ID devices or through the web. I know my password is correct because it wouldn't have prompted me to unlock account. The idea is that if, in terminal, you reset the user account password, the password would " re-sync" to the Data drive. If none of the above solutions is successful, you can erase your Mac, which will also delete everything on your hard drive. All rights reserved. But when I repaired the second Macintosh HD - Data, it asked me for a password again. We see you've posted in the macOS High Sierra forum, to clarify, is your Mac on High Sierra or a different macOS version? Apple disclaims any and all liability for the acts, 1-800-MY-APPLE, or, Use FileVault to encrypt the startup disk on your Mac, Sales and I know this because I learned through trial and error that when you enter wrong password, it says "incorrect password" for step 3. To start the conversation again, simply Will this resolve the issue? Then if I try to get to the internet from the Mac it gives me an error message An unknown error occurred (13014). Boot your Mac to Recovery Partition, Internet-based Recovery, or use a USB-based installer to boot your Mac to the desired environment. . Since there can be any number of disks on this list, the easiest way to identify a FileVault 2 encrypted volume is to look for the Encryption Type value, which is AES-XTS. Type: MacUser:volumes admin$ diskutil mount /dev/disk4. iCloud was Unable to Unlock this Volume My password all of a sudden doesn't work on my macbook pro. . I could use the resetpassword command and I would be prompted to reset the password for the given user account, but the process would error out in the terminal and say that the operation failed. Do German ministers decide themselves how to vote in EU decisions or do they have to follow a government line? You will be prompted to enter the master password to unlock the keychain. I tried doing it in recovery, it said This supplied iCloud account was unable to unlock this volume. 2 years ago 451 1. mark symbol when It ask for your password? By following any of the three methods below, armed with the all-powerful recovery key, you will be able to access your secured data if you (or someone youre providing support for) are unable to authenticate. It does seem to be asking for a password of a user account. and when I enter the admin password I get It should be something you can resolve in 20 minutes assuming your network isn't compromised. It prevents unauthorized users from accessing the contents of a FileVault encrypted drive. You can also use the command: The supplied icloud was unable to unlock this volume how can From the Mac login or boot screen, enter any wrong password ***** times to summon the "Password *****" box and a message saying "If you forgot your password ***** can reset it using your Apple ID" click on that (>) arrow icon to start the Apple ID based reset The adage youre only as good as your last performance certainly applies. Copyright 2023 iBoysoft. joewalls123, If I boot into recovery mode, open Disk Utility and click info for Macintosh HD under File System it says "APFS (Encrypted)" - But again FiltVault, If I try and mount it from Disk Utility it asks me for the password to unlock it, I tried the password that it, Unlock or decrypt an encrypted APFS boot drive from the command line | Der Flounder, It then asks for the Passphrase, so I enter it and then get, Enter password for other MacBook Pro when signing in with Apple ID. Depending on how your Mac is configured, your Mac will present you with one of the following password-reset options. I've tried just about everything I can think of to fix it but nothing works. Password is the last iteration in my passbook, so it should be correct. Copy this string for use in the next step.. Is FileVault enabled or not? Even when successfully reset. omissions and conduct of any third parties in connection with or related to your use of the site. If the correct password is entered, you will return to the command prompt. Thanks. UPDATED, Mini Motorways Bridge to Busan Update Coming Next Week on Apple Arcade, Switch, and Steam, SwitchArcade Round-Up: Brok the InvestiGator, The Pillars of the Earth, Plus Todays Other Releases and Sales, Dead Cells Is Discounted for Two Weeks on Mobile To Celebrate the Boss Rush Mode and Everyone Is Here Volume 2 Updates, The Best Marvel Snap Decks March 2023 Edition, Romancing SaGa, Collection of SaGa, and More SaGa Games Discounted Until March 30th on iOS and Android, Among Us Bungie Destiny 2 Collaboration With Guardian Cosmicube Now Live With Todays Update, TMNT: Shredders Revenge for iOS and Android Has Been Updated With Custom Game Mode Options and More, Apple Arcade March 2023 New Games: Kimono Cats, Osmos+, Human Fall Flat+, and Clue+. Big "uh-oh." The 'Macintosh HD' Startup Disk is encrypted in the Recovery Assistant. So recently I have been facing an issue where I cannot unlock my apple ID. Did you try changing the password on any other apple device? after entering your Apple ID credentials. What you can try to do is target discount. To start the conversation again, simply Turn the mac on and if you get any message about Keychain then click Create New Keychain. any proposed solutions on the community forums. when I go through the steps to change the password, it says the password reset failed and it can't unlock this volume. Throughout her 3 years of experience, Jessica has written many informative and instructional articles in data recovery, data security, and disk management to help a lot of readers secure their important documents and take the best advantage of their devices. News Tips, The Supplied iCloud Account was Unable to Unlock This Volume. Suddenly I got a message to reset my login password and if I go through all the process it ends with The supplied iCloud account was unable to unlock this volume MacBook Pro Posted on Apr 16, 2020 8:35 AM Reply I have this question too (37) All replies Page 1 of 1 BDAqua Level 10 (222,931 points) +61 3 9223 5590 (Charges apply) If you need a translator, call 131 450 and ask them to call us on 1300 989 000. (Solved, Do Motherboards Consume Power? sokhorncam, Hi had lightening bolt across screen of 2015 MacBook Air. Organize a number of different applicants using an ATS to cut down on the amount of unnecessary time spent finding the right candidate. Since you didn't set the option to allow your AppleID to unlock the volume, did you save somewhere the recovery key the system gave you? Monday to Sunday: 8:00am - 9:00pm. 3. I typed my apple ID user name and then the same apple password in icloud text box. 2019 MacBook Pro ii.3Ghz, Upgrading from Catalina to Big Sur. Why did the Soviets not shoot down US spy satellites during the Cold War? Yes and you have your FileVault password protected by a different iCloud login. It may not display this or other websites correctly. Press Windows Key + R to open the Run box. On some volumes you have to use the "mountDisk" instead of "mount" command. Open Safari and navigate to icloud.com Sign in using your Apple ID and password. If you have more than one account, try them all. iOS 16 + Fix Unable to Activate PRO HUB 2.56K. I dont have another other apple device. What to do after you change your Apple ID or password - Apple Support I suggest doing this before you change your Apple ID or password. Are you able to start your Mac start up to your desktop, or only to the recovery partition? Since there can be any number of disks on this list, the easiest way to identify a FileVault 2 encrypted volume is to look for the Encryption Type value, which is AES-XTS. I've got the Mid 2015 15" Retina MacBook Pro (512GB SS), I've got a few different backup options, Time Machine via USB and Time Machine via network share, but I cant seem to access either of these to restore from (not sure if related to this issue or not), MacBook Pro with Retina display, Or sometime it lets me successfully sign into the iCloud account and gives me the option to type in a new password/hint, so I do and then it says "Reset Password Failed" and "An internal error occurred", If I choose "My password doesn't work when logging in" then it asks me to "Enter your password to unlock the volume "Macintosh HD" - Here's where I think the problem is, the disk shouldn't be locked! THE GOAL I typically get a spinner that never stops after entering my password or (the always helpful) "Verification Failed. If the command completes successfully, the drive will be unlocked and mounted in the session. The old key sent to Apple will not be able to unlock your newly-encrypted disk. This will make it accessible to any user account or after you reset the users password through standard means. 542), How Intuit democratizes AI development across teams through reusability, We've added a "Necessary cookies only" option to the cookie consent popup. Feb 2, 2021 5:20 PM in response to jdo_apple. If you still need help, please contact Apple Support. Here are steps to use it to unblock iCloud: Step 1: Go to the website. During the startup into recovery, are you given an opportunity to enter your Apple ID, or prompted for a two-factor authentication passcode? Ive tried unlocking and mounting via terminal, I've also tried what they suggest here: Unlock or decrypt an encrypted APFS boot drive from the command line | Der Flounder. Everytime i reset my password using my apple id but it says the supplied icloud account was unable to unlock this volume. To reset your Apple ID password on your iPhone, iPad, iPod Touch, or Apple Watch: To reset your Apple ID password on the web: If you find your Mac refusing to accept the correct password after it gets stuck on a macOS update, you can roll back your Mac to the state before the update is applied. 6. Managed services providers often prioritize properly configuring and implementing client network switches and firewalls. Apple disclaims any and all liability for the acts, Access the HD to recover important documents and pictures. But sometimes when I try this option it won't accept the password (yes the exact same password) I just get "Incorrect password". Real cool, Apple. Is that right or am I off with that assumption? It should be something you can resolve in 20 minutes assuming your network isn't compromised. I would like to see a picture of this request. SEE: Password management policy (Tech Pro Research). Hello, Then, you'll either need to input your Apple ID information or the FileVault recovery key. It goes to a flashing ? folder icon. I can log into iCloud on all of my other devices, except my MacBook Pro. The battery ran out and it was left 100% dead for a good while. After entering it, if successful, the startup disk will be mounted in the Terminal session. Once decryption is complete, you can click the "Turn On FileVault" button. Advertisementsif(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[320,50],'techgamin_com-box-3','ezslot_2',163,'0','0'])};__ez_fad_position('div-gpt-ad-techgamin_com-box-3-0');Are you worried your mac has reached a point of no return because you tried resetting the password to your mac but surprisingly got an error message saying the supplied iCloud was unable to unlock this volume? Click "Restore from Time Machine" > Continue. Real cool. Advertisementsif(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'techgamin_com-large-mobile-banner-2','ezslot_4',175,'0','0'])};__ez_fad_position('div-gpt-ad-techgamin_com-large-mobile-banner-2-0');if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'techgamin_com-large-mobile-banner-2','ezslot_5',175,'0','1'])};__ez_fad_position('div-gpt-ad-techgamin_com-large-mobile-banner-2-0_1'); .large-mobile-banner-2-multi-175{border:none !important;display:block !important;float:none !important;line-height:0px;margin-bottom:7px !important;margin-left:auto !important;margin-right:auto !important;margin-top:7px !important;max-width:100% !important;min-height:250px;padding:0;text-align:center !important;}We hope these steps helped you. I just cancelled and the reparation cancelled. Suppose you didn't manually back up your Mac before the update; there's still a chance that you have a local APFS snapshot of your startup disk to restore to if you have configured Time Machine to back up to an external drive and back up your Mac automatically. This site contains user submitted content, comments and opinions and is for informational purposes PTIJ Should we be afraid of Artificial Intelligence? 1-800-MY-APPLE, or, Sales and Login to my apple ID/icloud from either web or my MBA, I get a message saying I need to unlock my account, Visit iforgot.apple.com to reset password/unlock account. Choose your startup disk and click Restore. I'll expain + recovery workaround inside!! It asks for an unlock password, but I have no idea what to enter. Yes In macOS recovery after i sign in with my icloud and verify it it says "the supplied icloud account was unable to unlock this volume" Technician's Assistant: The Computer Expert will help you recover your iCloud account. Yes. What does a search warrant actually look like? Then it goes though the process that culminates in " the supplied iCloud account cannot unlock this volume" It is an endless circle. Refunds. Can anyone suggest how to resolve this issue? Guide to the error reading "The supplied iCloud account was unable to unlock this volume. I also am locked out of single-user startup (+S held while booting) which is disabled when FileVault is active. Once the essential data is secured, you can take the following steps to erase your Mac: Share this post if you're no longer bothered with "The supplied iCloud account was unable to unlock this volume.". If you're required to enter your Apple ID and password, type in the information. I definitely turned it off (and no one else has access to my Mac). I assumed this was the same password as before, but I got a popup asking to "Enter the passcode you use to unlock
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