425-339-3200, Carrie Radcliff Meanwhile, Ferrellgas, one of the three national propane delivery companies operating in Southwest Colorado (Suburban Propane is the other), is not doing any better by its customers. 360-352-8623 Share it with the community by writing a letter to the editor. We never had a problem until this past year, then all of a sudden, problems started arising, Troy Trone said. michael.henneke@heraldnet.com You will be credited accordingly for any disruption and this credit will be automatically deducted from your next payment and reflected on your invoice. zhereth@heraldnet.com . (Jerry McBride/Durango Herald), Ferrellgas residential tanks at its site in Bayfield. This page displays suburbs that may receive their newspapers later than normal today. Report a problem with the delivery of your paper. Advertising systems administrator Twitter: @NickHPatterson, Evan Wiederspohn 425-339-3480 If you do not find a solution above for your specific Subscription issue please call 847-427-4333. Daily Herald editors, reporters and photographers provide coverage of sports, business, politics, education, health, culture, arts and local events. The Herald reached out to Ferrellgas and AmeriGas for comment about their service and delivery shortfalls in Southwest Colorado. Using a questionable poll on race, Dilberts creator justifies and takes advantage of racist views. Automatic Renewal Service: By clicking Submit Order, you agree your subscription will renew and adjust to the regular rate and your credit/debit card will be charged accordingly after the introductory offer price in effect. Know of something we should cover? tedeen@soundpublishing.com Our year ends in February and this will be the biggest year weve had in gallons of propane sold which kind of tells you where we are at, Dukart said. We have worked with both ACI and our former distributor to reestablish service in the fastest possible way by dividing the entire region between them. Sports writer/copy editor It really never left. joy.borkholder@heraldnet.com Page designer If you have not received your newspaper today please accept our sincere apologies and let us know by submitting a request through our Help Centre so that we can compensate you for the missed delivery. Globe executives say they are adding a second delivery company to help solve the problems. That last mile relies on a team of dedicated delivery professionals who know just the spot where you like your paper placed, what your house looks like, the name of your dog. I don't think any of us who receive our daily newspapers think enough about what servicing such a route entails. Casita Mexicana Bilk. Reporter (Investigative Reporting) For sports inquiries and to report results, email us at sports@heraldnet.com or call 425-339-3470. We will do our best to correct this issue as quickly as possible. For questions about having a tank filled by a company other than customers company: Scott Simmons, inspection supervisor for LP-Gas/Weights & Measures for Colorados Division of Oil and Public safety, (303) 378-1103, or scott.simmons@state.co.us. Send news releases for The Daily Herald or The Herald Business Journal to businessnews@heraldnet.com. Twitter: @katerickson_, Eric Schucht The problem has become so acute that the . 425-339-3452, Jon Bauer This station is part of Cox Media Group Television. Twitter: @mayatizon, Ben Watanabe 2023 News Rates - Newspaper Subscription Discounts. carlson@heraldnet.com Digital advertising (425-339-3052) Dukart said Basin has had a higher-than-usual number of calls from people hoping to be new customers. Yeah, it does look like it is spiking, said Nikolas Reese, operations manager at the bureau. Heres where to send news tips, event notices and letters to the editor. Twitter: @dospueblos, Kayla J. Dunn We have one electric blanket. kate.erickson@heraldnet.com One thing we did not underestimate, however, is the importance of routing. In some cases, Friday newspapers may be delivered with Saturday editions. jake.goldstein-street@heraldnet.com We asked if they could expedite it and come out early, which we had done in the past and paid an extra $100 fee, but they said no.. shart@heraldnet.com If you have selected multiple delivery dates and the delivery issue is different for each date, please select 'Other' and specify the delivery issue for each date. What we cant predict, we can prepare for. This is the version of our website addressed to speakers of English in the United States. However, the Herald's long term vendor, Publishers Circulation Fulfillment, is working diligently to manage this disruption and make sure our home delivery customers receive their newspaper in a timely manner. Our region is full of old houses, curvy roads, and hidden cul-de-sacs. Send your comments to Fence Post. She said AmeriGas was in receipt of Colorado Attorney General Phil Weisers inquiry and is investigating its claims. (Well only publish your name and hometown.) Find archived newspaper articles back to 1901. We tried to call them before we got low and couldnt get an answer. The policy waives enforcement of a state statute that requires customers have tanks filled only by the company that owns the tank. The Daily Herald has a number of "Neighbor" local news zones each day that target small communities with local news on: schools, community issues and events, local government and more. Choose a Daily Herald subscription discount option that best fits your lifestyle. Spaghetti & Stars. Twitter: @EricSchucht, Tim Williams Advertising in The Herald Business Journal (425-339-3052), Rudi Alcott Chief photographer We have been noting a lot of service complaints from area residents on the Nextdoor app about propane companies not delivering propane and people waiting in the cold and/or being charged extreme prices, Karen Spray wrote in a letter to the Herald. A Premium Edition may result in a charge which will shorten the length of your subscription period. maya.tizon@heraldnet.com Ive yet to see a credit. Twitter: @EDHJonTall, Maya Tizon | jonathan.tall@heraldnet.com Daily Herald helps you stay connected to the stories and topics that affect you. jcornfield@heraldnet.com Daily Herald locations Office Center Tel: 847.427.4300 Mailing Address P.O. So the Trones borrowed an electric skillet and toaster oven to cook with and used their deep fryer to heat water for dishes and to bathe. evan.wiederspohn@heraldnet.com 425-339-3430 The problems come at a time when every subscriber is precious to both the Globe and the Herald, with subscriptions rapidly declining. Paddock Publications, Inc. is an Employee-Owned Company, Purchase a monthly or annual digital subscription. ACI has already begun the process to replace that software. Im one missed paper away from canceling my subscription. Wesley "Wes" was born in Chicago, IL on January 23, 1937, to Harry and Seraphine (Wantiez) Nichols. 1234567FTU1, Failed deliveries must be reported within 30 days of the failed delivery date. 425-339-3457, Shelbi Hart Please try again later. Twitter: @JonBauer64, Caleb Hutton Box 930, Everett, WA 98206. cjohansen@soundpublishing.com Affected delivery date (s) Failed deliveries must be reported within 30 days of the failed delivery date MM/DD/YY Add another Delivery issue If you have selected multiple delivery dates and. 425-339-3052, Craig Johansen Terms of Use That was a mistake. 2023 Cox Media Group. This information will be published regularly below the masthead of each Daily Herald edition. "Don't hesitate, just go and eat here!". Photographer Multimedia sales consultant eric.schucht@heraldnet.com We are on auto fill! Getting a daily newspaper to your front door is a complicated exercise in logistics this is something the Globe has been innovating in for more than 150 years. Weve had more than we can handle this year, people wanting to switch to us, he said. Send letters by email to letters@heraldnet.com, by fax to 425-339-3458 or by regular mail to The Daily Herald, Letters, P.O. Publisher and vice president of The Daily Herald Does small town where letter writer live have homeless shelters? Employment Opportunities | Employee Benefits Then they called back three days later and said they didnt have enough drivers to deliver the 100 gallons, which is all that we can afford. It will make or break journalism in this country as we know it. Sports writer We're working around the clock on a variety of fronts to solve this. Source Maine Sustainability Awards. If you missed your paper, or you have questions about print-edition home delivery and digital subscriptions: New Call Center Hours: Send us a note. If your postcode is not listed, we have not been made aware of any delivery issues affecting your area. Customer service supervisor Box 280 Arlington Heights, IL 60006-0280 Paddock Printing Center Tel: 847.427.5500 Fax: 847.923.5940 Back Issues To. If an event or information involves art, entertainment or culture, send it to features@heraldnet.com. 425-339-3470 Calgary Herald offers information on latest national and international events & more. Photographer State reacts to customer complaints with policy changes and letter to AmeriGas demanding action, Troy Trone and his wife, Vicki Trone, relied on portable heaters after they were left without propane for two weeks. Twitter: @ryeandberries, Mark Carlson Alternatively, you may use, Da solltet ihr hingehen. You can enter complaints about missed, late, damaged or wet paper deliveries here. Call us at 612-673-4343 or 1-800-775-4344 to use our automated telephone voice system to report delivery feedback 24/7. 425-339-3426, Bill Pedigo 8 a.m. Sunday. If you have an opinion you wish to share for publication, send a letter to . Subscription revenue is going to be the primary source of revenue in the future for newspapers. More recently, a steady stream of complaints on social media from Durango-area propane customers who have been left in the cold by both AmeriGas and Ferrell have left people scrambling for answers and trying to switch to local providers Basin Coop in Durango or Arrowhead in Farmington. First-time subscribers can open an account here or by calling 425-339-3200. John Henry, publisher of the Globe, published the following for the paper's readers: The Globe's responsibility to this community is to bring it the news. Looking for your paper? Senior news editor View contact info, bios, latest articles and more. Select a Daily Herald subscription deal above to get started >>, Estimated Delivery: 3-5 Days Recruitment advertising (425-339-3074) The problem has become so acute that the Colorado Division of Oil and Public Safety announced a new policy Jan. 3 that allows propane customers with emergency needs to have tanks owned by one company to be filled by a different company. rachael.bowker@soundpublishing.com Ive not received a paper four times in the last five to six weeks. Journalism development director Arlington Heights, IL 60006-0280, Tel: 847.427.5500 However, I recently discovered that that was wrong because they have been overcharging me for. Read latest breaking news, updates, and headlines. Then all of a state statute that requires customers have tanks filled only by the company owns! Of old houses, curvy roads, and hidden cul-de-sacs affecting your area best to correct this issue quickly... Or 1-800-775-4344 to use our automated telephone voice system to report delivery 24/7. 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