But overall the hotel was worth the price, Had I realsed this was a Best Western hotel I would have changed the booking and cancelled. Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant. As we were being charged the Same price as everyone else, 240 for 3 nights, we felt we were a little hard done to so decided to air our disappointment to reception. Lots of parking, guessing its because no one comes here. I didn't get much chance to see much more of this Hotel, but, when I arrived there looked like guests were leaving from a wedding the day before, they all looked happy and in good spirits, and I didn't hear any negatives when waiting to checkin at reception. Exeter's best kept secret hotel The Gipsy Hill Hotel is surrounded by three acres of beautiful landscaped gardens and is a taste of the Devon countryside mere miles away from the vibrant & historic, Cathedral city of Exeter. We found previous guests rubbish, carpet was dirty and the shower head was disgusting, a layer of thick black something staring down at me. We cant understand that as surely its not hard to put a minimum amount of items in a room, after all they have to wipe down the tv control so why not a kettle. Prices for cots are not included in the total price, and will have to be paid for separately during your stay. In 3 acres of beautiful gardens, close to the M5 motorway and Exeter's city centre and airport, this 19th-century country house offers good-value rooms and free Wi-Fi and parking. Travel may be permitted only for certain purposes and in particular, touristic travel may not be allowed. Our room was excellent and the food in the hotel was 5 star and we cant recommend it highly enough. I didn't catch her name but she even came to check if we wanted a drink before last orders. Scaffolding and piles of wood, pipes and things just strewn around. The Gipsy Hill offers a friendly and attentive service and the staff are here to ensure your visit is comfortable and pleasurable. Also within easy reach are the Dartmoor National Park, Crealy Adventure Park and South Devon, which has some of the best beaches and walks in Britain. Exeter's best kept secret hotel The Gipsy Hill Hotel is surrounded by three acres of beautiful landscaped gardens and is a taste of the Devon countryside mere miles away from the vibrant & historic, Cathedral city of Exeter. In the morning we went for breakfast. No sign of any human activity. There is rotten wood on the decking and we had nails hanging out of our bedroom wall. Nearby attractions include The Black Horse (1.2 km) and Brightfire Pottery (0.4 km). 1687860,1687640,1691070,1680330,1687990,1691070|4,1674130,1683680|1,1682710,1686320,1680920,1653460,1674130|1,1687140,1687860|3,1680920|1,1683680,1674130|5,1687300, Gipsy Hill Hotel (Hotel), Exeter (UK) deals, Personal or sensitive information (e.g. Cannot fault them at all. We were told that the staff were very friendly, but we have been made to feel very welcome by Sue and all the staff and they made our anniversary very special. Dreadful hotel, like Faulty Towers without the humor. Holiday Inn Express Exeter M5, JCT. However, the bar toilet did not provide soap. I am sorry to read that Mr Turness did not enjoy his stay with us. Please check your booking number and PIN and try again. Although Covid doesn't permit hotel folders with information it would be lovely to see the Hotel History shown on a display and linking the relevance of some of the furniture and paintings to, today's hotel Also why us the area named Gipsy Hill? I went to go to ask for soap, the receptionist told me they were probably stolen and she will put more in there. The other people with us did have a comfortable bed, but sadly we didn't. We won't be staying again, as our complaint was not rectified. Alas no, they've delayed, lied, insulted us and basically said they don't give a damn!! See more questions & answers about this hotel from the Tripadvisor community. The number of cots allowed is dependent on the option you choose. Lots of parking, guessing its because no one comes here. 29, an IHG Hotel: Great hotel , great staff , breakfast still poor - Read 1,535 reviews, view 173 photos, and find great deals for Holiday Inn Express Exeter M5, JCT. more. Note that guests submit their subscores and their overall scores independently, so theres no direct link between them. Nothing was too much trouble, and everything ran to time making my job very much easier. I explained, we did complain but it was 9pm and we had a 10 year old. Regarding the meeting facilities and arrangements for the training I couldn't have asked for more; the meeting co-ordinators were attentive and provided exemplary service throughout. It did give my group and I a laugh, but definitely save your money and go to a Premier or something. The staff were very welcoming and quick to. Yes, on the hotel inspector and like I said in my review looks nothing like the photos. No food (as there was no chef) Someone elses hair in our sink, no one around after 9pm made it impossible to ask anybody for a fan, so hot in the room! Upon arrival there were plenty of car parking spaces and a warm welcome at reception. On checking in we were advised of virtually no facilities available. It seems not. 29, an IHG Hotel at Tripadvisor Except it took 40 minuets to arrive no cutlery that arrived later with the tea and juices by which time our cooked breakfast was cold. Is parking available at Gipsy Hill Hotel? All rights reserved. After our impersonal check. Breakfast was average at best. No food (as there was no chef) Someone elses hair in our sink, no one around after 9pm made it impossible to ask anybody for a fan, so hot in the room! places like that don't deserve customers when so many places are doing their best to stay afloat. 2 days we have to stay here. Please enter a valid email address, Thanks! I. she was the only staff on duty and why would she want anyone else ? There are more places to choose from in the, Lock in the lowest price from these sites. Get exclusive access to member-only deals by email. Gipsy Hill Lane, Exeter, EX1 3RN, United Kingdom Languages Its almost ready for the bin. Would not recommend for the price AT ALL. I would stay away from this place. Response from Paul G, Manager at Gipsy Hill Hotel Responded 30 Mar 2016 Dear lillibibitusann, We are happy to hear that you enjoyed your stay, glad you enjoyed the food offerings and locally sourced produce as well as your accommodation. The downside which we thought was really bad, was the fact that I was charged the same price for a small bowl of custard as my partners sticky toffee pudding! You are guaranteed a warm welcome from our friendly and efficient staff right from the moment you arrive, till the moment we wish you a safe journey. Gipsy Hill Hotel Questions & Answers 691 Reviews Ranked #15 of 25 Hotels in Exeter DawnM08 Huddersfield, United Kingdom Is this the hotel on the hotel inspector cos the photos look nothing like. Grounds should be a feature . but the grass hadn't even been cut. I'd like to help out anyone thinking of staying. Having dinner at the hotel was a regret. I haven't been since Hotel Inspector was filmed. Reminds me of The Shining hotel in the film, made in 1980. more. Help, I dont wish to be mean but this place should be a goldmine, but its not. Have you updated your bar area and rooms and employed a general manager? But after just one day of our trip the bed was the least of our worries. Again, a group of adults hesitantly had to ask for the money back for the almost no show dinner was returned with a bad attitude but we did get that meal taken off. in, we had to locate our room alone, in the building opposite the car park (there are two) The view of the car park from our window concluded with a mini van parked in its allocated spot and we were greeted with some really long dark hair across the duvet. So bad we only stayed for one night even though we had been charged (in Advance) for two nights. Exeter Business Park is just 400 m away. The breakfast was buffet style and very good. Our team checks each review posted on the site disputed by our community as not meeting our. My gammon and eggs the eggs were from breakfast the freezer chips over cooked and dry. Exeter's best kept secret hotel The Gipsy Hill Hotel is surrounded by three acres of beautiful landscaped gardens and is a taste of the Devon countryside mere miles away from the vibrant & historic, Cathedral city of Exeter. Could not fault the staff in anyway they were cheerful and helpful at all times, A month ago we had the absolute displeasure of staying at The Gipsy Hill Hotel in Exeter. What food & drink options are available at Gipsy Hill Hotel? See more questions & answers about this hotel from the Tripadvisor community. Are you closed this year? I'd like to help out anyone thinking of staying. On our explanation as to why we were a little peeved, the guy behind the desk began to laugh, as he obviously knew exactly the issue. ( which was served with custard) A cost of over 5.00 for a small bowl of custard was exorbitant! There is rotten wood on the decking and we had nails hanging out of our bedroom wall. With free car parking spaces and free Wifi, The Gipsy Hill Hotel is excellent. Which popular attractions are close to Gipsy Hill Hotel? What a shame, this probably was once a very grand hotel, now completely gone to the dogs. Breakfast was table service with a chosen time slot and a hot English breakfast with cereals and toast, all nice and fresh We would recommend this hotel and certainly stay here again if we traveled this way Read more Date of stay: July 2021 Exterior is really shabby Interior is worn and tired Mattresses sagged in middle Only one light switch worked Bath/shower very slippery Room wasnt cleaned during stay due to covid Mushroom arancini had one slice of mushroom Rosti was burnt Vegetables were overcooked by at least 10 minutes Coffee was truly disgusting Positive - breakfast waiting staff were lovely, Hotels near Virgin Balloon Flights - Exeter. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Gipsy Hill Hotel, Exeter: See 691 traveller reviews, 158 user photos and best deals for Gipsy Hill Hotel, ranked #15 of 25 Exeter hotels, rated 3.5 of 5 at Tripadvisor. The hotel would be very suitable for a mixed generation family stay. Minstrel Myingman Norton-In-Hales Birthday 1/2d 10 11 1137 1199 12 13 15 15/12/1914 16/12/1914 1636 1646 1670 1685 1705 1742 1756 1759 1763 1781 1792 1795 1798 Tripadvisor performs checks on reviews. Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. Room types may vary. When checking in, we were thrust a menu to choose instantly our dinner before putting down our bags and when asking why our rooms weren't together as we were told, the receptionist said 'well, at least you have a bed for the night' and that they have two booking systems so can't actually put rooms together because it's too complicated. Our hotel is sited over 3 buildings should Mr Turness have expressed on check in that he would have preferred a room in the Main part of the Hotel we would have endeavoured to have met his wishes. 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