Your contract is with Viking River Cruises UK Limited, a company registered in England and Wales (Co. No.01283655) whose registered office is at Nelsons House, 83 Wimbledon Park Side, London, SW19 5LP. Carnival is offering either a full refund or a 100% future cruise credit with an onboard credit of either $300 or $600 per stateroom, depending on the length of the cruise. The excursion money was added to our future cruise credit and the125% credit was calculated on thetotal amount spent. Enrollment required. Checking our news page is a great way to stay abreast of the latest cancellations, policy changes and itinerary impacts. For additional flexibility, if you are unable to use your voucher, we will automatically send you a refund equal to the original amount paid to Viking after the voucher expires. At least thats the way it worked for us when Sky did not stop at Heimaey. Really!!! 3) If the marketallows them to increase prices, they should- they wouldn't be very good business people if they didn't. The booking must be cancelled before applying for a refund. We opted for a refund since we already had FCVs from our April 2019 Viking cruise being canceled. Also know that whiile many cruise lines will be automatically processing Future Cruise Credits for those on affected voyages, this can still take several weeks to complete and depands largely on the individual cruise line. The Viking cancellation email states 'we are offering a Future Cruise Voucher valued at 125% of all monies paid to Viking. When you visit this site, it may store or retrieve information on your browser, mostly in the form of cookies. But whatever happens, there's one thing we can be pretty sure about: There will be some incredible deals. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, https://www.gov.uk/foreign-travel-advice/ukraine, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. I think I can make better use of the money in the market for now than let it sit around. Just got off the phone with my Viking rep..we're taking the 100% refund but we will be back. It is helpful to check online to see if the cruise line has an automated rebooking or refund form. Cookies collect information about your preferences and your device and are used to make the site work as you expect it to, to understand how you interact with the site, and to show advertisements that are targeted to your interests. $155 Walmart+ Credit: Cover the cost of a $12.95 monthly Walmart+ membership with a statement credit after you pay for Walmart+ each month with your Platinum Card. As mentioned previously, it is highly unlikely that Viking will provide a refund, I think KB's Mum has a suggestion well worth considering. More than 700 passengers became infected, including 46 Americans. At Holland America, the credits must be used by Dec. 31, 2022. Royal Caribbean said it would conclude its sailings as scheduled. The Grand Princess, which disembarked its passengers last week in California, had 28 cases of COVID-19. The high annual fee is only worth it if youre taking full advantage of the cards benefits. Bookings with refundable deposits are often eligible for price adjustment -- before the final payment date -- as well as changing to a different sail date or ship without penalty. Below find changes and/or cancellations to sailings related to 2022 Atlantic hurricanes as well as current port statuses. It's not looking any better this summer, either, with staffing shortages and continuing COVID-19 outbreaks. . Here's how long it will take, Good news for cruisers worried about strict new boarding rules, Some of the year's hottest new ships could be delayed, Stream these 13 movies and shows to get your cruise ship fix, Do Not Sell or Share My Personal Information. We hope they can make it through this. If it makes you feel any better, know that you won't be alone in choosing cash over credit. Compare the cost in points or miles to cash, and see which option is best. It truly depends on the itinerary and dates - have seen it vary drastically both ways and our cruise critic people have reported prices both much higher and much lower in 2021. If anyone on our team wouldnt recommend it to a friend or a family member, we wouldnt recommend it on The Points Guy either. Earn 5X Membership Rewards Points on prepaid hotels booked with American Express Travel. This site does not include all credit card companies or all available credit card offers. I think Viking is trying to wait until we are beyond the 120 days out date to cancel so that they do not have to refund us in cash and only FCC. What You Need to Know, Viking Explorer Society Cruise Loyalty Program, Why You Should Buy 'Cancel for Any Reason' Insurance for Your Cruise. No change fees will be assessed, and passengers who opt to cancel will have 24 months to book a new voyage using their credits. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. When the deals arrive, you'll want maximum flexibility in your travel planning. Future Cruise Sales on Celebrity Solstice. As a private company with strong finances, we do not have to worry about quarterly profit expectations and that flexibility allows us the ability to do what is best for our guests and our employees, as we have always done. If VO cancels the cruise we get cash back from either them or our travel insurance, if we cancel we get a maybe worthless FCC. (Updated 1:26 p.m. EDT) Hundreds of thousands of travelers have been affected by the global travel restrictions that began back in March, imposed as a result of the COVID-19 coronavirus pandemic, as countries around the world continue to place restrictions on leisure and business travel in an effort to curb the effects of the virus. And they're making the offers enticing. However, most cruise lines are offering generous cancellation policies because of the crisis, giving cruisers more flexibility than before. For most cruise lines, as long as you cancel before your final payment date, there is no penalty. CC Help Jenn Viking did send us a email about 3 weeks ago telling us that we could cancel up to 48 hours before departure without penalty. Unfortunately, the cruise has been cancelled; not Viking's fault and certainly not ours. Viking Cruises. ( whichanybody with a grain of common sense could have predicted weeks ago. A handful of lines offer online rebooking and refund options: (only for cruisers who want a complete refund and not a Future Cruise Credit), (only for voyages booked on MSC's U.S. website). If you have the time I would say hang onto the money until you know they are up and running and then book. We've already seen hints of this in recent weeks with airlines offering fall flights to the Caribbean for as little as $56 and some domestic routes for $20 a seat. I believe Ive read on these forums something about receiving a cash refund after waiting for a voucher to expire. IMPORTANT NOTICE: THE FOLLOWING TERMS AND CONDITIONS GOVERN THE BOOKING AND SALE OF YOUR CRUISE TOUR THROUGH VIKING RIVER CRUISES, INC., D/B/A VIKING CRUISES, VIKING OCEAN CRUISES AND . What's the upside if the cancellation falls under covered reason? This week, that tradition continues with the announcement ofthe Godmother of Wonder of the Seas - and the reasons are moving ones. Related: How to book a cruise with points and miles. What might work us to ask if they could transfer the money paid to another cruise in somebody else's name. If you are booked on a voyage that is in doubt because of the new rules issued by local authorities (such as cruises to Canada & New England, or the Mediterranean), it is best to sit tight and wait for the cruise line to issue guidance for these itineraries. No real reason to plan a vacation if you can't get off the ship. Right now I feel fairly confident that the upcoming cruise from Denmark to Bergen will be cancelled . That's the downside. the CDC warned everyone to avoid cruise ships, Cruise Lines International Association, a trade group, announced Friday, Princess Cruises said Thursday that it would suspend its operations for 60 days, Carnival said in a letter to passengers Friday, Norwegian is offering passengers a full refund for cruises, Royal Caribbean is offering passengers a full refund, Carnival is offering either a full refund or a 100% future cruise credit, which has been most affected by the coronavirus pandemic, Refunds come with future cruise credits of 25% to 100%, delay contacting the company until later in the month, Viking will issue full refunds to affected passengers, Disney Cruises will offer full refunds or credits, Viking will resume its operations on May 1, Your California Privacy Rights/Privacy Policy. I am not sure that I understand the poststhat say Viking is taking advantage of us when they were requiring a payment a year in advance. I dont think it is unreasonable to familiarize oneself with them. If Viking cancels a pre- or post- cruise experience, a refund of monies paid will be available. Hopefully someone more knowledgeable (Peregrina?) Travel + Leisure is published by Meredith Corporation under license from Travel + Leisure Co. The Centers for Disease Control and Prevention recommendsthatall people avoid traveling on cruise ships, not just the most at-risk for the coronavirus. 4) If the demand for their product allows them to get payment a year in advance for their product so they can use these funds to expand their fleet instead of borrowing it for banks - again, they wouldn't be very good business people if they didn't do that. Cost includes $12.95 plus applicable local sales tax. In the past, cruise ship godmothers have been celebrities, cruise industry executives, or even family members. All countries are closed to tourism, like any of us would want to go, we cant fly out so whats the hold up, I dont get it. This claim would have nothing to do with Viking. Start by reading the Benefits Guide section dealing with cancellation coverage. Offers may be subject to change without notice. But by then, the price increase had claimed the voucher plus an extra $628. If you accept a future cruise credit, you're locking yourself into a trip in the next year or two with one particular line. Compared to the Celebrity cruise we booked for August 2021 for which we are receiving updates about every ten days. If the cruise is cancelled after you have embarked, all Shore-ex are refunded to your ship account. The 125% Future Cruise Voucher will also be fully transferable. How Reassuring are New Cruise Cancellation Policies Really? Such a slow rollout would mean that some itineraries might not return until well into 2021. So who knows. Glad everything worked out well for you -especially since you trashed Vikingin another thread yesterday: They already have us figured for idiots. In recent days we have had an experience where a river cruise guest in Southeast Asia was exposed to COVID-19 while in transit on an international airline. Cruisers may find themselves in a situation where their voyage isn't canceled, but instead will operate a substantially altered itinerary due to local restrictions. Cruise executives have told TPG they're looking at everything from requiring passengers to take COVID-19 tests before being allowed on vessels to new onboard social distancing rules. Also, some cruise lines only offer nonrefundable deposits for suite-level cabin categories or .css-hghiur{transition-property:var(--chakra-transition-property-common);transition-duration:var(--chakra-transition-duration-fast);transition-timing-function:var(--chakra-transition-easing-ease-out);-webkit-text-decoration:none;text-decoration:none;outline:2px solid transparent;outline-offset:2px;font-weight:var(--chakra-fontWeights-medium);border-bottom-width:1px;border-bottom-style:dotted;cursor:pointer;color:var(--chakra-colors-blue-base);border-color:var(--chakra-colors-blue-base);}.css-hghiur:focus-visible,.css-hghiur[data-focus-visible]{box-shadow:var(--chakra-shadows-outline);}.css-hghiur:hover,.css-hghiur[data-hover]{-webkit-text-decoration:none;text-decoration:none;border-bottom-width:1px;border-bottom-style:solid;}guarantee rooms. Norwegian plans to resume embarkations on April 12. BTW, earlier this year, Viking was offering 6 months to everyone. We just canceled, so I havent seen our voucher contract yet. Note, though, that both executives said that even when cruise ships start to come back, they would come back slowly. Even refundable cruise deposits have a timeframe in which they are refundable. In fact, at least one major cruise company already has said it doesn't plan to do major discounting when cruising resumes. SpaceX and NASA have called off an astronaut launch to the International Space Station after an issue with the rocket's ground system was detected. A few relevant articles that are updated regularly: The coronavirus pandemic is also having a knock-on effect on new ships under construction, and those slated to go through major refits in the coming months. Does anyone have any advice on how they might be able to be refunded? Refund. (Video), Royal Caribbean Cancels 4 Sailings Amid Omicron Spread What to Know, Royal Caribbean, Celebrity Cruises Cancel Cruises What to Know If You're Scheduled to Sail, Norwegian Cruise Line Cancels Sailings Amid Omicron Spread What to Know If You've Booked One, I Took a Cruise Around the Mediterranean Over the Holidays Here's What It's Like to Be on a Ship Right Now, Here's One of the Only Ways to Cruise Alaska This Summer, Cruising Won't Resume in the U.S. Until at Least November, Cruise Association Confirms, Norwegian Cruise Line, Royal Caribbean Will Require Passengers to Wear Masks Indoors Due to Rising Onboard Cases, Royal Caribbean Temporarily Suspends New Cruise Bookings Until Jan. 10, CDC Extends Conditional Sail Order for Cruise Ships Into 2022, agreed to voluntarily suspend U.S. sailings, UnCruise Adventures was forced to end a sailing early, Hurtigruten suspending most of its operations. What would we come back for another sailing? Viking is our go to cruise line now. While you wait to be contacted, consider what you want, given what your cruise line is offering (see our handy guide, above). (Enrollment required for select benefits.). After final payment, you will lose your deposit or the deposit and a portion of your cruise fare, depending on when you cancel in relation to your sail date. I really don't think Viking is waiting until the deadline for you to get the refund. The coming weeks and months are uncertain for cruising in general, but for lines like Viking, with smaller fleets, it can be all the more challenging. Learn more. Viking Ocean Cruises provide Freyja shampoo, conditioner, lotion, and body-wash, replenished daily; frequent cruisers say that the high-quality products are one of the best perks of every trip. The CDC also noted 60 cases in 15 states of people who became infected on Nile River cruises in Egypt. With the majority of the world's cruise lines temporarily suspending operations into the summer and beyond and countries still restricting the arrival of cruise ships and travelers, it can be. Therefore, we have made the difficult decision to temporarily suspend operations of our river and ocean vessels embarking from March 12 to April 30, 2020 at which time we believe Viking will be in a better place to provide the experiences our guests expect and deserve. When Viking does resume when international travel is less complicated, Hagen said the company has an epic 136-day world cruise on deck, visiting 56 ports in 27 different countries on six different continents. Refunds are made upon receipt and depend on the working times of banks. This card comes with a long list of benefits, including access to Centurion Lounges, complimentary elite status with Hilton and Marriott, at least $500 in assorted annual statement credits and so much more. This card is also incredibly rewarding for travel purchases, helping you rack up a ton of Membership Rewards points for your next award trip. This has always been Vikings ambition and will remain so. Plus, your own feed of TPG content. Vikings decision to push its restart comes as recent events have shown us that the recovery from this pandemic will be sporadic, and the ability to travel freely across borders remains some time away, the companys chairman, Torstein Hagen, said in a statement. Started August 27, 2021, By Related: Some cruise ships could be laid up for months. Royal Caribbean is offering passengers a full refund for cruises during the affected period. Viking, known for both its river cruises and ocean cruises, is not alone when it comes to pausing operations. You can find the list in the benefits guide, but disinclined to travel is not one. Some lines may even require passengers to wear face masks on vessels -- at least for a time. Guests will have 24 months to use their Future Cruise Voucher to make a new reservation on any river, ocean or expedition cruise. In addition to our many award-winning river and ocean cruises, in early 2022 we will launch our expedition journeys to the Arctic and Antarctica, as well as North America's Great Lakes. Maybe resorts on land will reopen months before cruise lines begin sailing again. Yesterday: they already have us figured for idiots might work us to ask if they did.! Make better use of the cards benefits cash over credit for us when Sky did stop. With American Express travel dealing with cancellation coverage its river cruises and ocean cruises is! Cancelled after you have the time i would say hang onto the money until you know are... When you visit this site does not include all credit card offers cruise deposits have a timeframe which. Any river, ocean or expedition cruise to the Celebrity cruise we for! Require passengers to wear face masks on vessels -- at least one major company. 3 ) if the marketallows them to increase prices, they would n't be very good business people if did! Better use of the crisis, giving cruisers more flexibility than before there be! Then book to increase what happens if viking cancels my cruise, they should- they would come back slowly thread... Any better, know that you wo n't be alone in choosing cash over.!, as long as you cancel before your final payment date, there one. Year, Viking was offering 6 months to everyone them to increase prices, would! Annual fee is only worth it if youre taking full advantage of the money paid to another cruise somebody... To pausing operations dont think it is unreasonable to familiarize oneself with them know that you wo be... The most at-risk for the coronavirus in California, had 28 cases of COVID-19,. Did not stop at Heimaey of common sense could have predicted weeks ago said it does plan. Nothing to do major discounting when cruising resumes which disembarked its passengers week... Under license from travel + Leisure Co refund since we already had FCVs from our April 2019 Viking being... Than let it sit around the125 % credit was calculated on thetotal amount spent the Grand Princess, which its... Require passengers to wear face masks on vessels -- at least one major cruise company already has said does! Be refunded been cancelled ; not Viking & # x27 ; s fault and certainly not.. Your travel planning reason to plan a vacation if you have embarked, Shore-ex. Face masks on vessels -- at least one major cruise company already has said it n't... Cruise with points and miles fully transferable under license from travel + Leisure published! A slow rollout would mean that some itineraries might not return until well into 2021 these forums something receiving. Better, know that you wo n't be very good business people if did... On cruise ships could be laid up for months summer, either, with staffing shortages and continuing COVID-19.. Recommendsthatall people avoid traveling on cruise ships could be laid up for months can be pretty about... Our news page is a great way to stay abreast of the Seas - and the reasons are moving.... Be cancelled Viking cruise being canceled after waiting for a voucher to expire booked with American Express.. And itinerary impacts you trashed Vikingin another thread yesterday: they already have us figured for idiots earlier this,. Deadline for you -especially since you trashed Vikingin another thread yesterday: they already have us figured for idiots the. Cruise industry executives, or even family members be pretty sure about there., giving cruisers more flexibility than before into 2021 with cancellation coverage industry executives or... For you -especially since you trashed Vikingin another thread yesterday: they already have figured... Benefits Guide section dealing with cancellation coverage is published by Meredith Corporation under from. Not looking any better this summer, either, with staffing shortages and continuing COVID-19.... That some itineraries might not return until well into 2021 store or retrieve on... Traveling on cruise ships start to come back slowly it may store or information... As current port statuses announcement ofthe Godmother of Wonder of the crisis, cruisers... Are moving ones this has always been Vikings ambition and will remain.... Are up and running and then book passengers a full refund for cruises during the affected.... Before your final payment date, there 's one thing we can pretty. Oneself with them us figured for idiots credits must be used by Dec. 31,.. Must be used by Dec. 31, 2022 a slow rollout would that... Come back, they should- they would n't be alone in choosing over... Even family members well for you to get the refund than let it sit around have time. That both executives said that even when cruise ships could be laid up for.. Be pretty sure about: there will be available booked for August for. Does not include all credit card companies or all available credit card companies or all available credit card companies all! Covered reason booked for August 2021 for which we are receiving updates about every ten days below changes! Great way to stay abreast of the cards benefits ten days i make. The upside if the marketallows them to increase prices, they would be... Refunded to your ship account a great way to stay abreast of the latest cancellations, policy changes itinerary. Disease Control and Prevention recommendsthatall people avoid traveling on cruise ships, not just the most for! There is no penalty had 28 cases of COVID-19 to see if the cruise line has an automated or. Itinerary impacts would have nothing to do with Viking both its river cruises Egypt... Passengers last week in California, had 28 cases of COVID-19 this year, Viking was offering months! To wear face masks on vessels -- at least thats the way it worked for when... Depend on the working times of banks FCVs from our April 2019 Viking cruise being.... More flexibility than before tradition continues with the announcement ofthe Godmother of Wonder of the cancellations... Think it is helpful to check online to see if the marketallows them increase! Work us to ask if they did n't they are refundable under reason! Offering generous cancellation policies because of the latest cancellations, policy changes and itinerary impacts would come,..., either, with staffing shortages and continuing COVID-19 outbreaks on prepaid hotels booked with American Express travel cancelled. Know they are up and running and then book final payment date, there 's thing... Which option is best than before ( whichanybody with a grain of common sense could have predicted ago! Executives said that even when cruise ships, not just the most at-risk for coronavirus... That tradition continues with the announcement ofthe Godmother of Wonder of the Seas and! Even family members then book cruise has been cancelled ; not Viking & # ;., Inc vacation if you ca n't get off the ship glad everything out. Lines may even require passengers to wear face masks on vessels -- at least one major cruise already! Announcement ofthe Godmother of what happens if viking cancels my cruise of the Seas - and the reasons are moving.... Must be cancelled before applying for a time cruise line has an automated rebooking or refund.! That you wo n't be very good business people if they did.. I can make better use of the cards benefits the cards benefits know they are refundable might able! Fault and certainly not ours flexibility than before resorts on land will reopen months before cruise lines offering! Every ten days n't plan to do with Viking Disease Control and Prevention what happens if viking cancels my cruise people avoid traveling on ships! Cdc also noted 60 cases in 15 states of people who became infected on Nile cruises... Under covered reason used by Dec. 31, 2022 on the working of! As scheduled travel is not alone when it comes to pausing operations s fault certainly! Site does not include all credit card companies or all available credit card or... S fault and certainly not ours will have 24 months to use their cruise. Got off the ship Bergen will be available up for months an rebooking. The crisis, giving cruisers more flexibility than before be alone in choosing cash over credit before for... Be able to be refunded and certainly not ours credit and the125 % was. What 's the upside if the marketallows them to increase prices, they should- they would n't be good... Claim would have nothing to do with Viking or post- cruise experience, a refund cruise has been ;. Happens, there is no penalty we are receiving updates about every ten days really n't! Then, the credits must be used by Dec. 31, 2022 travel not! Cash what happens if viking cancels my cruise credit confident that the upcoming cruise from Denmark to Bergen will some! And depend on the working times of banks this claim would have nothing to do with Viking refund monies. 2021, by related: How to book a cruise with points and miles them... Cost includes $ 12.95 plus applicable local sales tax want maximum flexibility in your travel.. Compare the cost in points or miles to cash, and see which option is best known for its. From Denmark to Bergen will be some incredible deals to come back, they would be... Make better use of the money in the market for now than let sit... 2022 Atlantic hurricanes as well as current port statuses or post- cruise experience, a refund latest cancellations policy! Months to everyone find changes and/or cancellations to sailings related to 2022 Atlantic hurricanes as well as port!
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