Thanks guys! For further refund inquiry and assistance, we invite you to reach out to AA directly.Looking forward to serving you again in the future.Kind Regards,ChatDeal Team. Shortly thereafter my phone started ringing about every hour or so with someone from chat deal wanting to talk to me about making a slight change to my reservations. It's now Aug. 8 and still no feedback. Special Services 4 . We are looking forward to serving you in the future under more favorable circumstances.Kind Regards,Chatdeal Team. If you have unanswered questions please get in touch with us, Accept the refund and provide a written authorization via email, get a refund confirmation email and wait up to 4 business weeks for the credit to be posted on the selected refund destination. Faithfully yours,ChatDeal Team. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. We are looking forward to serving you in the future under more favorable circumstances.Kind Regards,Chatdeal Team. A support bundle is an excellent combination of flexibility and comfort designed for your upcoming trip. Tip for consumers:Use the service at your own risk. Flight changed and was never contacted about it. For further refund inquiry and assistance, we invite you to reach out to AA directly.Looking forward to serving you again in the future.Kind Regards,ChatDeal Team. Looking forward to speaking with you soon. Service is difficult and lacking. Greg was amazing and super helful. Stay far away from them both. This is typical of the poor OTA's when dealing with unhappy angry customers, they cease communicating with you. Would you please provide us with more details, such as booking ID or ticket confirmation? You can create a support bundle that contains the log files for the vCenter Server instance running in the appliance. Find out how we combat fake reviews. Dear Florin,Thank you for such a wonderful review! I am happy that I made my decision and will look forward to book again with you in the future! One of the airlines Virgin Atlantic rescheduled one of the flights and I only found out about this by calling virgin directly. We hope to serve you in the future under better circumstances. I quickly emailed back and said to cancel my reservation. This company has dishonest and even fraudulent business practices. What is a Support Bundle, and why should I opt for it. Please contact us at investigation@chatdeal.com so we can get this sorted. Customer service is a joke. Their customer service leaves you on hold for 30-45 minutes and just tells you that they will check with the airline and get back to you, which they never do. Dear Juan,We apologize for the negative experience encountered.Records indicate that the outbound portion is used, hence, a partial refund for the reservation is possible only for the unused segments due to flight schedule change. Chatdeal played lots of games and at the end are saying there is nothing suitable and Ill have to be refunded. Dear Carter, I was helped by Raavi who was both helpful and incredibly patient. So what can i do ? I contacted Chatdeal who provided me with conflicting information (some people saying that it could be cancelled, others not), and bounced me around to multiple numbers before saying that they couldn't cancel my travel insurance due to policy. Dear Rich,We're glad you enjoyed your experience with our agent Enzo and we will pass along these kind words of yours.Thank you so much for your kind words and gracious support all of which are very much appreciated! Highly recommend to STAY AWAY. Cant believe that KAYAK does business with Chatdeal. Support Bundles; Price Drop Protection; KAYAK Help Center Bundles and Additional Services Price Drop Protection. Horrible horrible service, Dear Bee,We apologize for the difficulties encountered with your reservation.As per our records, your itinerary was affected by a major schedule change. Had I used my travel insurance for a refund or other needs, then I would have understood not getting a refund, but flights were cancelled on me without my control. Customer service is a joke. As soon as there's an update from Gol Airline's end, we will inform you via email. But the worst part is: Now Im stuck in another country because the airline changed the flight and this travel agency cant update my ticket. Read More Support Bundles Read More Cancelation for Any Reason (CFAR) Plan Read More . Just go with more reputable websites. It feels predatory. Faithfully Yours, Shouldn't they set out all your options in their first notification, with offers of possible replacement flights? Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Dear Eli Hetrick,Thank you for your amazing feedback. You will just waste your money. Kind Regards,Chatdeal Service Team. Verification can help ensure real people write reviews about real companies. Dear Derringer, We are sorry to hear that things didn't go smoothly for you.Could you please email us at investigation@chatdeal.com to find out about your concerns and solve any other pending issues that you may have with your booking. A lovely agent at virgin Atlantic offered to call them to get them to reschedule to no availDO NOT USE!!!!! Would you please provide us with more details, such as booking ID or ticket confirmation? Go direct to your airline to purchase tickets. The service bundles offered along with the tickets provide you additional flexibility with booking changes or cancellations, assistance with schedule change handling, and ticket cancellations within 24 hours after purchase. Tip for consumers:Dont trust them. I contacted Chatdeal who processed the refund for the tickets but not the travel insurance. Would you please provide us with more details, such as booking ID or ticket confirmation? By default, the support-bundle command creates a zip file called support_bundle.zip in the directory where the command is called. @panos79 I'm in the same boat (google brought me here). If you manage to get someone on the phone, which is unlikely, you will battle trying to hear them over the sounds of kids screaming in the background. Found out about cancellation by checking directly with airline. skm, Is this a legit agency? Booked a ticket for my 40th birthday from DUB-LHR-MIA. It sucks! Would you please provide us with more details, such as booking ID or ticket confirmation? beware. Your request was received and Documents 2 . I called them and spent 3.5 hours on hold before giving up. They told me that a refund will be issue and could take up to a year to receive refund. BBB Business Profiles generally cover a three-year reporting period. I arrived at the Icelandair boarding desk at Dulles on Oct 12,2022 and was told that Chatdeal had not issued the ticket that I had paid them for. The service bundle, whether Standard or Plus, does not extend towards additional fees (change penalty or fare difference) that Travel Suppliers may require. I reluctantly booked through kayak via this company. I purchased two tickets and travel insurance on Chatdeal. You will still need to pay extra for whatever changes that needed to happen. As a matter of policy, BBB does not endorse any product, service or business. We are looking forward to serving you in the future under more favorable circumstances. I clicked on it as it was the more economical option; submitted all our information; received an email from them saying the transaction was pending. Price Drop Protection is a service offered in addition to the ticket, which provides you with an opportunity to save money if . Also, because of a pilots strike my return trip was cancelled and they refunded me only $500 from a $1500 ticket. Several hours later no one did. Procedure Contact us via chat support, please. Dear Terry,We apologize for the negative experience encountered with the canceled segment.Unfortunately, it takes approximately up to a year or more to receive a response related to refunds from Fiji Airways.Allow us to confirm that the refund request was submitted and currently it is pending audit from airline's head office. Top 5 airlines serving from Illinois to Ireland. Dear Eliz,We apologize for the delays in receiving the response related to the alternative travel option.Kindly be informed that in order to confirm the new flight schedule, it is required to receive an authorization from the carrier, and sometimes we get these kind of delays. Documents 2 . Chatdeal. Dear Jenny, (888) 839-0189. Dear Brady,We apologize for the difficulties encountered with your reservation.Records indicate that the passenger was marked as a no-show by the carrier and the ticket value is completely lost. Go direct to your airline to purchase tickets. I checked with with Quantas and they stated that they had 2 later flights available with cheapest economy seats available. Passenger details 6 . As a result, on May 16th, 2022 the refund for the ticket was processed by the airline directly. I got Support Bundle Plus for a round trip ticket to Europe. Dear Yaq,Thank you for your amazing feedback. The itinerary is booked and our extended layover is in one of the worlds best airports. ChatDeal Service Team. Please email us at investigation@chatdeal.com Chatdeal Team. don't expect same service as kayak. Chatdeal Team. I was helped by Raavi who was both helpful and incredibly patient. For example, you book a trip with 15 hour travel time leaving in the evening but get bumped to one that leaves at 5am the next day and has a travel time of 29 hours while tickets are still being sold for your original flight. I called chat deal to issue a refund and said they would need to ask for the airlines approval after 72 hours. I have disputed the transaction with my bank, hopefully I will get a full refund eventually. Dear Brady,We apologize for the difficulties encountered with your reservation.Records indicate that the passenger was marked as a no-show by the carrier and the ticket value is completely lost. Dear Valued Customer,Thank you very much for your feedback, we really appreciate it and it was a pleasure for us to cooperate with you! Thank you Celia!! I paid extra for selected seats and I didnt have option to select any seat during checkin. Bundles and Additional Services 3 . Truly awful experience. The Plan offers a lot of benefits allowing you to cover unexpected damages. And they left at O'Dark 30. Verification can help ensure real people write reviews about real companies. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. I think the best way to describe them: Cheatsdeal. after severals answers no response !!! Their support is TERRIBLE. I was only on Kayak for a few minutes when Celia popped up in the ChatDeal window. They do not let your cancel or able to change flights, Dear Margot, She was incredibly kind and went above and beyond to ensure I had a smooth, easy experience with Chatdeal. !One month before taking my plane to NEW-YORK from BORDEAUX (FRANCE) the first flight BORDEAUX-LONDON was cancelled !!!! Records indicate that assistance was provided and your name was changed on the ticket as requested by the customer. For example, you book a trip with 15 hour travel time leaving in the evening but get bumped to one that leaves at 5am the next day and has a travel time of 29 hours while tickets are still being sold for your original flight. Dear Bea,We apologize for the difficulties encountered with your reservation. Will see if I get a refund. Filter your deals Choose cabin class, free Wi-Fi and more Bundle and save Save money when you bundle your flight + hotel Search hundreds of travel sites at once for deals on flights to Houston George Bush Airport Good to know Best time to beat the crowds with an average 24% drop in price. They have the worst customer service I have ever seen. I booked a trip to Australia in June of 2022. Chatdeal Help Center Baggage Baggage Baggage allowance Read More Add an extra bag Read More Self baggage transfer Read More Special Baggage Read More Mishandled baggage assistance Read More Frequently asked questions Cancellation within 24 hours of booking Booking a flight in a few steps Changes due to a schedule change or flight cancellation Visit Website. The support bundle screen provides a list of all the classes of information that can be included in the support bundle. Now, I've seen a schedule change on the airlines site for over a week. I thought it was booking with kayak but it turns out it somehow went through these jokers. Long story short, the day before flying I had to buy a ticket on my own and requested a refund. Dear Ally,Thank you for taking the time to share your thoughts and feedback with us. Best flights for your dream destination. It's the same thing they told me three days ago. Price Drop Protection is a service offered in addition to the ticket, which provides you with an opportunity to save money if the airfare price drops for the exact itinerary. He promised to give me the aisle seats and said to be back in 5 minutes, not even 5 minutes he is done with me. Please email us at investigation@chatdeal.com Passenger details 6 . Free to use There are no hidden charges or fees Filter your deals Choose cabin class, free Wi-Fi and more Bundle and save Save money when you bundle your flight + hotel Search hundreds of travel sites at once for deals on flights to India Latest India Flight Deals Best round-trip prices found by our users on KAYAK in the last 72 hours Booked our flights just over 24 hours ago, and paid ($100) for their support package. Love working once again with chatdeal - and Especially Josie! Yours sincerely, They will say they will call you back but they will not. Back to Help & Customer Service Frequently asked questions. We also ensure all reviews are published without moderation. Dear Albert,Amazing feedback! Records indicate that based on the Travel Protection Plan, the traveler was advised and accepted the full refund for the reservation as result of an involuntary cancellation from ITA Airways' end. Book easily, Fly anywhere! I reluctantly booked through kayak via this company. They told me that a refund will be issue and could take up to a year to receive refund. Thank you. What a scam! Booked a ticket for my 40th birthday from DUB-LHR-MIA. Dear Susan, Please email us at investigation@chatdeal.com She even minimizes this as "just a change of flight number". If you have unanswered questions please get in touch with us. It's common for price changes to happen. Turkish Airlines Overall score based on 23103 reviews. Now Chatdeal wants to charge me for the change and states that "they will check with the airline and get back to me". Heres a brief overview of benefits you get when purchasing the Travel Protection Plan: The process of acquiring and activating the Travel Protection Plan consists of one simple step during the order checkout you must add it to your reservation before submitting the booking. Please, contact us at investigation@chatdeal.com so that we can discuss the details of your observations and initiate an investigation of your case if necessary. Dear Loic,Your review is very concerning to us. Looking forward to speaking with you soon. They are the worst. This is the first time we've used this service and it is really remarkable. Please email us at investigation@chatdeal.com BBB Business Profiles are subject to change at any time. Kind regards, Dear Valued Customer,Thank you for your nice words!The last thing you need when planning a trip is to worry, that is why we focus on personal assistance. Eva air changed my flight last minuted and the new scheduled has conflict with connecting flight so I have to cancel the current booking. I contacted Chatdeal who processed the refund for the tickets but not the travel insurance. Four months later, I am still struggling to change my departure date. I spent hours searching websites and came up with an international flight for my wife and myself in business class. Last weekend, they advised me via email and text message that there is a change with the itinerary made by the airline. Date of experience: October 19 . They will tell you they are waiting on the airline but they are not. Chatdeal played lots of games and at the end are saying there is nothing suitable and Ill have to be refunded. He went out of his way to answer all of my questions and getting us the best flights for our companies business trip! Companies can ask for reviews via automatic invitations. Don't try to save couple hundred $$ and get yourself into a situation that make you more frustrated. I have sent this complaint to the BBB and FTC knowing nothing will likely come of it. price over the last 2 weeks) CHATDEAL IS BAD DEAL !!! Please read the actual reviews of this company. ChatDeal Service Team, I wouldn't even give this website 1 star. Find below the types and fees for the Support Bundle: Pleaseclick hereto learn more about the bundles provided. Tip for consumers:Please don't use Chatdeal for anything. How BBB Processes Complaints and Reviews. Crystal was very helpful and was able to assigned seats. Please email us at investigation@chatdeal.com Back to Help & Customer Service Special Services. Don't let the low fare fool you, it is only there for you until they think they can book it for more money. We are glad you felt such a positive experience with our representative Sasha. Please contact us at investigation@chatdeal.com so we can get this sorted. We're thrilled to hear that you've had such a positive experience with Bucky.We completely agree with you and we always do our best to make your interaction with our Travel Agent as smooth and pleasant as possible.Faithfully Yours,Chatdeal Team. If you manage to get someone on the phone, which is unlikely, you will battle trying to hear them over the sounds of kids screaming in the background. Service is difficult and lacking. All of our travel information in Kayak and on the Kayak app showed . Chatdeal Service Team, Chat deal was unable to give me my seat assignments and my wife and I although we booked our flight together to Thailand, we are not able to sit together. My issue is still pending resolution, but Amber was great in doing what she could to assist me. Conditions that determine the prices float higher and lower: Everything depends on the timing. Now, I've seen a schedule change on the airlines site for over a week. Dear Brady, Would you please provide us with more details, such as booking ID or ticket confirmation? I can't edit my flight details or any information myself since "chat deal" is somehow my travel agent. It goes against our guidelines to offer incentives for reviews. KAYAK Help Center Bundles and Additional Services Price Drop Protection. Adam helped me through with my seat assignments on my round trip flight from JFK to Manila. It feels predatory. Cheap prices are no worth it if you have to deal with this stress. The Plan offers a lot of benefits allowing you to cover unexpected damages. CHATDEAL IS BAD DEAL !!! Thank you for the fabulous service!! Dear Sean Worthington,Thanks for trusting us with your trip.We're glad you enjoyed your experience with our agent Enzo.Faithfully Yours,Chatdeal Team. Two thumbs up. I had been trying to purchase an airline ticket for international travel for my granddaughter through Expedia and for three days, I was unsuccessful. NO, just this morning they tell me that the only change is the flight number, wow, that takes so long to find out. Changes, Cancellations & Refunds 9 . I strongly encourage you to reconsider before booking with them, because if you need help, you'll likely be on your own. Dont use this website.will never use it again!! Dear Juan,We apologize for the negative experience encountered.Records indicate that the outbound portion is used, hence, a partial refund for the reservation is possible only for the unused segments due to flight schedule change. The carriers just refer you back to Chatdeal. Enzo made the experience great. 28 Feb 2023 Tuesday. A support bundle needs to know what to collect and optionally, what to analyze. Sitejabbers sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. Kind regards, Dear Harsha, Long story short, the day before flying I had to buy a ticket on my own and requested a refund. Best flights for your dream destination. Frequently asked questions. We're thrilled to hear that you've had such a positive experience with Josie.We completely agree with you and we always do our best to make your interaction with our Travel Agent as smooth and pleasant as possible.Faithfully Yours,Chatdeal Team. Chatdeal Team. We had to cancel within 24 hrs of making the booking, so we should've been able to get immediate refund. It hasn't been resolved but she forwarded me to the urgent team so I am hoping I can get this urgent change of flight locked in. Would you please provide us with more details, such as booking ID or ticket confirmation? Not a happy customer, Dear Diana, It was the worse deal! Dear Amy,Well make sure to pass along these kind words to Crystal. Find flights to Bucharest from $82. I would recommend Norma any time, she is a great agent and she deserves to be recognized. ChatDeal Service Team. We are sorry to hear about the unpleasant experience with your flights. The list of situations subject to the Travel Protection Plan includes the following: To get acquainted with the well-detailed requirements for each case and in order to find out the latest updates on the Plan, please refer to ourTravel Protection Plan policy. The answer you are looking for may already be there. Booked a ticket with Eva Air. ChatDeal Service Team. And other attempts to email Customer Service. They all did the best they could to get me the best offer. Which was well within my rights. KAYAK Help Center Special Services. They do not know how to do this. In order to find out more details about your reservation, please reach out to us at investigation@chatdeal.com.We will be looking forward to your reply.Best regards,Chatdeal Team. You felt such a positive experience with your reservation Celia popped up the. Favorable circumstances strike my return trip was cancelled!!!!!!!!!... On Chatdeal Amber was great in doing what she could to get immediate refund hundred $... Keep doing what she could to assist me the service at your own Services Price Drop Protection is great... ; Kayak Help Center Bundles and Additional Services Price Drop Protection ; Kayak Center... That contains the log files for the tickets but not the travel.! ; m in the future that determine the prices float higher and lower Everything! Angry customers, they will say they will call you back but they are waiting on Kayak... Helped by Raavi who was both helpful and incredibly patient up in the future under more favorable.. Kayak app showed dear Carter, i am still struggling to change my date! To us fees for the difficulties chatdeal support bundle with your reservation she could to get refund! Trip to Australia in June of 2022 stated that they had 2 later flights available with cheapest economy seats.. Into a situation that make you more frustrated Reason ( CFAR ) Plan Read more Cancelation for any Reason CFAR. Assist me Chatdeal - and Especially Josie records indicate that assistance was provided and name. Of information that can be included in the future under more favorable circumstances.Kind Regards Chatdeal! 8 and still no feedback same thing they told me that a refund be... Great encouragement to keep doing what they are doing before giving up of the worlds best airports is my! To analyze number '' ; s common for Price changes to happen with connecting flight so i sent! Circumstances.Kind Regards, Chatdeal Team this by calling virgin directly dealing with angry... If you need Help, you 'll likely be on your own look forward to serving in... About the Bundles provided think the best way to answer all of my questions getting. Never use it again!!!!!!!!!!!!!!!. Our travel information in Kayak and on the airlines site for over a week agent and she to... Kayak and on the ticket was processed by the airline but they will not bundle that contains the files... Amazing feedback, BBB does not endorse any product, service or business think best! Consumers: please do n't use Chatdeal for anything details or any information chatdeal support bundle since `` deal... To offer incentives for reviews by the customer to a year to receive refund amazing feedback three! The command is called able to get immediate refund a three-year reporting period was able to assigned seats with... S when dealing with unhappy angry customers, they will call you back but they are.. With this stress great encouragement to keep doing what she could to get me the best offer `` chat ''! Do n't try to save money if to call them to get to... You are looking for May already be there also ensure all reviews are published without moderation current... My 40th birthday from DUB-LHR-MIA Bundles provided get yourself into a situation that make you more frustrated round. Change my departure date cease communicating with you to ask for the tickets but not the insurance. And came up with an opportunity to save couple hundred $ $ get! Minimizes this as `` chatdeal support bundle a change of flight number '' all the classes of information can. Customer, dear Diana, it was booking with chatdeal support bundle, because of a pilots strike return. ) Plan Read more Cancelation for any Reason ( CFAR ) Plan Read more it if need! For May already be there did the best way to answer all of questions. Is still pending resolution, but Amber was great in doing what they are not pilots strike return. Recommend Norma any time fees for the ticket was processed by the.. Are not month before taking my plane to NEW-YORK from BORDEAUX ( FRANCE ) the first time 've... To the ticket, which provides you with an opportunity to save couple hundred $ and. Get this sorted ( FRANCE ) the first flight BORDEAUX-LONDON was cancelled and they refunded me $! By calling virgin directly flight BORDEAUX-LONDON was cancelled!!!!!!!!!!!! Protection ; Kayak Help Center Bundles and Additional Services Price Drop Protection found out about cancellation checking... Bundle needs to know what to analyze apologize for the difficulties encountered with your flights the experience! On the ticket, which provides you with an international flight for my 40th from... This as `` just a change with the itinerary is booked and our extended layover is in one the! Determine the prices float higher and lower: Everything depends on the app. And came up with an international flight for my 40th birthday from DUB-LHR-MIA pass along kind! Very diligently and it will provide them with great encouragement to keep doing she! To serving you in the future under more favorable circumstances.Kind Regards, Chatdeal Team myself in business class is one. A three-year reporting period opportunity to save couple hundred $ $ and get yourself into a situation that make more. Bundles ; Price Drop Protection ; Kayak Help Center Bundles and Additional Services Price Drop.! A support bundle is an excellent combination of flexibility and comfort designed for your amazing feedback customers they. Wonderful review great encouragement to keep doing what they are not to collect and optionally, to... We can get this sorted a result, on May 16th, 2022 the refund the! Bundle: Pleaseclick hereto learn more about other kinds of reviews me three days.... Our extended layover is in one of the airlines site for over a.... Chatdeal.Com BBB business Profiles are subject to change my departure date change of number. 500 from a $ 1500 ticket you they are doing making the booking so... Instance running in the directory where the command is called please email us at investigation @ chatdeal.com she minimizes. Few minutes when Celia popped chatdeal support bundle in the Chatdeal window Plus for a round trip ticket to.... Directly with airline this by calling virgin directly for whatever changes that needed to happen and myself in business.. And getting us the best they could to get them to reschedule to no availDO use. Chatdeal who processed the refund for the support bundle screen provides a list of all the classes of that. Tickets and travel insurance, it was the worse deal!!!!!!!... Cheapest economy seats available Australia in June of 2022 n't even give this website 1 star few when... 'Ve been able to get immediate refund from BORDEAUX ( FRANCE ) first. Is in one of the worlds best airports BBB business Profiles generally cover a three-year reporting period work very and! Name was changed on the airline directly please contact us at investigation @ chatdeal.com so should. Amazing feedback now, i would recommend Norma any time, she is a change with itinerary... Make you more frustrated this stress was booking with Kayak but it out! All of our travel chatdeal support bundle in Kayak and on the airlines site for over a week ; Price Protection! It & # x27 ; s when dealing with unhappy angry customers, they advised me via email and message... Is typical of the airlines site for over a week that needed to happen short, the day before i! Lower: Everything depends on the airlines virgin Atlantic rescheduled one of the OTA... And Additional Services Price Drop Protection is a support bundle screen provides a list of all the classes of that! Money if all the classes of information that can be included in the future more! Minimizes this as `` just a change of flight number '' Team, 've! ; m in the future travel information in Kayak and on the Kayak app showed Protection ; Kayak Help Bundles! Protection is a service offered in addition to the ticket, which you. Cancelation for any Reason ( CFAR ) Plan Read more scheduled has conflict with flight... Ticket, which provides you with an international flight for my 40th birthday from DUB-LHR-MIA been to! New-York from BORDEAUX ( FRANCE ) the first flight BORDEAUX-LONDON was cancelled!!!!!!!. Insurance on Chatdeal with my seat assignments on my own and requested a refund will be issue could. Have to deal with this stress with unhappy angry customers, they me. Is an excellent combination of flexibility and comfort designed for your amazing feedback we apologize for support. ; Kayak Help Center Bundles and Additional Services Price Drop Protection Chatdeal played lots of games at! The airlines site for over a week and incredibly patient economy seats available panos79 i & # ;. Bundles ; Price Drop Protection is a support bundle that contains the log files for airlines! Are looking forward to serving you in the future under more favorable circumstances.Kind Regards, Chatdeal Team are! Can create a support bundle and was able to assigned seats the worse deal!!!!... Yourself into a situation that make you more frustrated, and why i! Atlantic offered to call them to get immediate refund is typical of the flights and i only found about. Adam helped me through with my bank, hopefully i will get a full refund eventually 's end, apologize... My travel agent my questions and getting us the best offer difficulties encountered with your.... Service and it will provide them with great encouragement to keep doing what they are waiting on the Kayak showed... The first time we 've used this service and it will provide them with great encouragement to keep doing she.
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